General Qualifications:

• Customer service oriented and a willingness to deal with people
• Knowledge of the grocery business
• Ability to create teamwork environment
• Attention to detail throughout the store (All Departments)
• Ability to manage the cash fund of the store
• Ability to promote teamwork among all employees

Essential functions/Job Responsibilities

• Customer Service - Meet Customer needs with a smiling face and remember that the customer always comes first. Always make our customers know that they are important and special to us. Handle all customer questions and concerns
• Financial Responsibilities: (Note: The Front-End Manager is responsible for or may perform these duties in some stores and assists others in some stores.)
• Count the cash drawer daily
• Pass out "Musu" and record on Cash Log Media
• Call customers who have returned checks with out signature
• Run the Sundry register and open a register when needed to get our customers out faster
• Review with all Cashiers the Over/Short policies and retrain as needed
• Perform all Crew Leader duties as assigned
• Assist in verification of:
• All signs and tags in the store ensure that prices match register rings (Monthly)
• Prepare Ad signs for accuracy and placement every other week
• Employee Responsibilities:
• Two-way communication is the key to a successful Front End Supervisor
• Teaching - Continually teach team members how to best do their jobs; bagging groceries, greeting and thanking customers, new items, produce knowledge, how to give out chang manually
• Train (or supervise training) new cashiers and backup frontend mangers for your team
• Observe and control both lunch and break times
• Employee complaints - Listen to employees; give unhappy workers and opportunity to be heard. Keep accurate records of these situations
• Work with other manages to create weekly cashier work schedules which supports store goals
• Security and shoplifting:
• Security - ensure that back doors are locked and security cameras are in proper working order. Allow only management or crew leaders to check in vendors
• Shoplifting - Create environment in which employees will report all potential shoplifters to you and follow proper procedures
• Store Office Support:
• Staff - Use support staff to assist with any questions or problems
• Policies and Procedures - Ensure staff awareness of all policies and procedures implemented by the management and comply with these guidelines

Job Type: Full-time

Pay: $16.50 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person