Answer incoming claim calls within a 30 second average or less. High school diploma or equivalent; further education or certification in automotive services is……
Interacts with Law Department on significant cases, and updates field operations personnel on claim status. Investigates and adjusts claims, as well as directs……
Valid driver's license with an acceptable motor vehicle record. Experience handling farm property claims, agricultural structures, equipment, and farm exposures……
The Claims and Appeals Specialist II is a certified medical coder that performs audits for correct coding and claims payments and oversees the claims appeal……
If you already have an insurance adjuster license, you may be able to add the public adjuster license to your DOI profile, or you may need to convert it,……
Valid driver’s license with acceptable driving record required. Maintain knowledge in field-of-loss control practices and developments through continuing……
Deliver training and ongoing support to Ag Specialists, field representatives, and management on estimating practices and damage assessment procedures.…
Deliver training and ongoing support to Ag Specialists, field representatives, and management on estimating practices and damage assessment procedures.…
You have a Property and Casualty license in Tennessee. Must have strong internal and external customer service skills, with the ability to develop sound……
Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance. Two years in claims handling and a bachelor’s degree……
Supervises multiple teams of examiners and technical operations colleagues, delegating duties as needed and ensuring proper licensing and documentation……
Communicate with insurance adjusters, homeowners, sales reps, production managers, and field teams. Help move approved jobs into production by coordinating with……
Deliver training and ongoing support to Ag Specialists, field representatives, and management on estimating practices and damage assessment procedures.…
Additional responsibilities may include the following: choosing and assigning experts; working closely with contractors and repair firms throughout the claim……
Driving and operating a motor vehicle require maintaining a valid driver’s license and an acceptable driving record. This includes minimal overnight travel.…
If you already have an insurance adjuster license, you may be able to add the public adjuster license to your DOI profile, or you may need to convert it,……
A current valid driver’s license and insurability rating is required. Collision Center experience and/or familiarity with the field adjusters/insurance……
Must have 3 plus years of experience in the automotive mechanical industry or claims processing. Automotive mechanical industry: 3 years (Required).…
Bachelor’s Degree, or 3 to 5 years’ experience in the Insurance Industry and/or a related technical field. Basic math skills that will allow preparation and……
Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance. Two years in claims handling and a bachelor’s degree……
Must be willing to travel extensively as requested; must have a valid driver’s license to travel in company vehicle. Requires extensive travel in a vehicle.…
Experience handling claims with exposure losses in excess of $100,000. 7+ years of experience handling complex and high-exposure Commercial Casualty and General……
Active Property & Casualty Producer and/or Adjuster license (required). Partner with producers and the Commercial Lines Manager to develop tailored risk……
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Job Title: Claims Adjuster II Department: Claims
Schedule:Reports to: Claims Manager
Job Description Summary
As a Claims VSC Adjuster II, you will play a key role in our operations by adjudicating multicomponent, moderately complex claims. This position is ideal for someone with a strong background in automotive parts and a keen understanding of vehicle service contracts. Your primary responsibility will be to evaluate claims, verify service contract coverage, and ensure timely and accurate claim resolution. This position is responsible for a high-quality customer service both internally and externally.
Key Responsibilities
Evaluate and process automotive claims in accordance with company guidelines.
Communicate effectively with service providers and customers to gather necessary claim information.
Utilize automotive parts knowledge to verify and approve the necessity and cost of repairs.
Maintain accurate records of all claims and interactions in the claims management system.
Provide exceptional customer service and support to all stakeholders.
Answer incoming claim calls within a 30 second average or less.
Effectively manage timely opening, handling, and accurate completion of all claims.
Effectively utilize all tools, technologies and reference material leading to accurate claim decisions.
Verify the best pricing for parts and labor times while avoiding unnecessary labor overlap.
Maintain a proactive approach with the handling of your workload, especially during peak volume situations.
Participate in ongoing training to enhance expertise in automotive systems and parts.
Qualifications
High school diploma or equivalent; further education or certification in automotive services is a plus.
Proven experience working in an auto parts store or similar role with substantial knowledge of automotive parts.
Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
Understand and execute instructions furnished in written, oral, or diagram form.
Use Microsoft software effectively (Word, Excel required).