Position Summary

The Crisis Clinician provides immediate, comprehensive crisis assessment, intervention, stabilization, and follow-up services in alignment with New York State (NYS) regulations and CCBHC guidelines. The clinician delivers culturally responsive, trauma informed, person-centered care to individuals and families experiencing behavioral health crises. This position requires flexibility, including on-call availability subject to change based on client demand, to ensure 24/7 access to crisis services as mandated by CCBHC standards.

Key Responsibilities

• Conduct rapid crisis assessments, including risk of harm to self or others, substance use, mental health, and social determinants of health.
• Provide crisis intervention, de-escalation, safety planning, and linkage to appropriate levels of care.
• Deliver services in-person, via telehealth, or in the community as clinically indicated.
• Participate in a rotating on-call schedule to ensure timely crisis response; availability requirements may shift in response to client and community needs.
• Collaborate with multidisciplinary CCBHC teams (psychiatric, primary care, peer specialists, case managers, and care coordinators) to provide integrated care.
• Ensure services are trauma-informed, recovery-oriented, and culturally/linguistically appropriate.
• Document assessments, interventions, and referrals in accordance with NYS OMH/OASAS and CCBHC standards, ensuring compliance with billing and reporting requirements.
• Participate in team meetings, clinical supervision, case consultations, and quality improvement activities.
• Provide outreach and follow-up to ensure continuity of care and prevent re-crisis.
• Maintain professional licensure and adhere to ethical codes of practice and all applicable state/federal regulations (e.g., HIPAA).

Qualifications

• Master’s degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, Psychology, or related behavioral health field.
• Current NYS licensure (LMSW, LCSW, LMHC, LMFT, LCAT, or equivalent) required. Limited permit holders may be considered with appropriate supervision.
• Demonstrated experience in crisis assessment, intervention, and stabilization in mental health and/or substance use settings.
• Knowledge of CCBHC standards, NYS crisis intervention guidelines, and evidence-based crisis practices.
• Strong clinical judgment, de-escalation skills, and ability to work effectively in high-pressure situations.
• Ability to work collaboratively within a multidisciplinary team and across systems (law enforcement, emergency departments, schools, community providers).
• Flexibility to adjust to changing on-call schedules based on program and client needs.
• Excellent written and verbal communication skills.
• Bilingual proficiency preferred but not required.

Work Conditions

• Crisis response may occur in clinic, home, community, or telehealth settings.
• On-call availability required, with schedule adjustments based on demand for crisis services.
• May involve evening, weekend, and holiday shifts.
• Travel within the service area may be necessary. In person responses to Crisis Calls may be requested, response is expected within 2 hours ideally, but no more than 3 hours.

Job Type: Full-time

Pay: $58,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Work Location: In person