About Kairos:

Kairos Worldwide is a professional services firm based in Chicago, IL. We support our clients' initiatives to improve processes, mitigate risks, increase organizational effectiveness, control project costs and successfully manage change. Our employees, consultants and partners are the best in their areas of expertise.

About the Role:

The ideal candidate is experienced with documentation of processes [process mapping/diagrams, dashboard development, etc.], strategy brainstorming, test scripts, user stories, and analysis of Client processes. Keen listeners that possess hands-on experience utilizing standard BA and administrative tools are an ideal fit for this opportunity. Must be tech-savvy and have the capacity to complete tasks fluidly and with limited direction.

Individuals should feel comfortable in client-facing situations [primarily via virtual meetings – e.g. Microsoft Teams, Zoom, etc.]. Five [5+] years of demonstrated knowledge [Visio, Lucidchart, PowerPoint, SmartSheet development, etc.] in a remote environment is strongly preferred. Analysts with stakeholder engagement and process documentation will be given preference.

This engagement kicks off in Q1.

Ideal Candidate Possesses:

• Experience in producing a range of Business Analysis outputs including, but not limited to, business requirements, test scripts, user stories, business process diagrams, use case diagrams, and user journeys.
• Self-motivated and able to take leadership on areas of work assigned
• Ability to see the “big picture” solution but equally drill down to low-level detail when required
• Analytical ability to understand complex subjects and transferring that knowledge into required deliverables
• Hands-on experience with process mapping [use of Visio, Lucidchart, etc.]; must be able to develop from team members' notes
• Experience with capturing meeting notes for technical and/or senior-level discussions
• Strong presentation development and delivery skills - professional, polished, suitable for an executive-level audience
• Ability to suggest improvements and collaborate with others to generate ideas for improved processes

Essential Functions:

• Critical thinking and problem-solving skills
• Must be comfortable with fast-paced work demands and possess an ability to adapt quickly and easily; demonstrated ability to work within a collaborative work environment
• Project management capabilities (running "point" on projects; creation of project plans; etc.)
• Analyze and assist in making recommendations regarding complex, expansive operations/processes
• Regular interaction with Senior-level personnel, as well as other members of staff at all levels of the organization

Base Qualifications:

• Bachelor's Degree; Hands-on experience in a professional, corporate environment is ideal
• Utility and/or Engineering Sector experience is an asset
• 5+ years of experience supporting teams and/or senior-level staff
• Intermediate to Advanced level of Visio, Lucidchart [Similar Software], SmartSheet, and PowerPoint preferred

This consulting position will be a mixture of remote and onsite [some travel to client sites may be required] - vast majority is remote .

Job Type: Contract

Pay: $40.00 - $60.00 per hour

Schedule:

• Monday to Friday

Experience:

• Process Mapping: 5 years (Preferred)
• Test Script: 5 years (Preferred)
• User Stories: 3 years (Preferred)
• Business Analysis: 5 years (Preferred)

Work Location: Remote