Senior Manager, Agios Clinical Educator, Sickle Cell Disease (New England)

Who we are:

At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture – one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve. We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion – because our differences shape how we hire, collaborate, and innovate. Our team’s proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities. Our commitment is more than scientific – it’s deeply personal, grounded in the meaningful connections we have built. To learn more, visit www.agios.com and follow Agios on LinkedIn and X.

The impact you will make:

The Sr. Manager, Agios Clinical Educator (ACE) is responsible for establishing strong working relationships with patients, healthcare professionals and internal partners. The ACE will utilize their professional skills and clinical experience to present Agios support services, disease state education resources, disease state messaging. The ACE will also gain insights from clinical teams and office staff supporting patients with sickle cell disease to further their understanding of the disease burden associated with sickle cell disease and the types of support they need for their patients. The ACE also supports the patient centric business model by providing disease and product education to patients and families affected by genetic disease for which Agios provides a treatment option.

What you will do:

• The ACE will work closely with patients, families and care teams to provide in-depth education and resources to support and empower patients/caregivers living with sickle cell disease.
• Provide opportunities to make connections with other patients and caregivers affected by sickle cell disease.
• Deliver educational programs (in person or virtually) with patients, families and caregivers affected by sickle cell disease.
• Utilize approved messaging during engagements with healthcare professionals to provide disease state education and raise awareness of sickle cell disease and the role of the Agios Clinical Educator.
• Effectively collaborate with cross functional partners (Sickle Cell Specialists and Patient Support Managers) on complex patient and customer issues.
• Collaborate with Agios advocacy team (Patient Community Ambassadors) to identify regional diseases state education initiatives.
• Collaborate effectively with team members to address needs and enhance process improvement opportunities.
• Timely follow up on committed appointments internally / externally.
• Delivers activity updates to regional colleagues, ensuring effective cross-functional collaboration within the regional team to support initiatives.
• Document all activities in appropriate CRM tools to facilitate the tracking of key metrics.
• Ensure all activities are conducted in a manner that is compliant with industry rules, regulations and Agios policies.

What you bring:

• Bachelor’s degree, clinical background in nursing, an advanced practice provider, genetic counseling. Experience working with Sickle Cell disease patients/clinics.
• 5+ years of related experience, including supporting patients. Clinical background in sickle cell disease, hematology or rare disease preferred.
• Exceptional communications skills (written, verbal and presentation)
• Ability to think strategically, work independently and collaborate across a diverse cross functional team, exhibiting a result driven mindset.
• Ability to travel in the US (up to 50% travel).
• Proficiency in additional languages valued.

Concerned that you don’t check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other’s differences and recognize that teams thrive when everyone brings their unique experiences to the table. We are dedicated to building an inclusive, diverse, equitable, and accessible environment where all employees can bring their whole selves to work. If you’re excited about this role but your previous experience doesn’t align perfectly with the job description, we still encourage you to apply. You may be just the right candidate for this role or another opening!

Work Location:

Location Specific – Field/Remote: This is a remote based field position. Employees in field roles must reside within their designated territory. Regular conversations with manager are encouraged to ensure alignment on in-person presence/expectations. Travel may be required commensurate to the above job description and/or to attend team meetings and other company events.

What we will give you:

• Deliberate Development. Your professional growth as one of our top priorities.
• Flexibility. We’re all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you’re at your best, we’re at our best.
• Premium benefits package. We invest in the health, wellbeing and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team.
• Competitive and equitable performance-based compensation. This includes base salary and both short- and long-term incentives that are connected to our business strategy and vary based on individual and company performance.
  • The current base salary range for this position is expected to be between $131,035 and $196,553 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators.
• Psychological safety. We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries.
• Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We’re continuously looking to improve the inclusivity of our workforce.
• Commitment to community. We’re an active participant in the communities that surround us – the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked.

Interested in learning more about what makes our culture unique? Visit the Inside Agios section of our website.