Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The Multifamily CRE Portfolio Management Associate will support the three objectives of the business line: (i) Preserving and maintaining availability of affordable multifamily housing, (ii) Servicing the Assets in accordance with the terms of the servicing agreements and standards, and (iii) Prudently enhancing credit structures and actively working with clients to maximize recovery potential of all Assets.

Job Responsibilities Include:

• Assist Senior Portfolio Manager with:
  • Conducting Borrower outreach to obtain updated loan information
  • Preparing initial drafts of annual loan reviews including financial analysis and qualitative factors
  • Run Lexis Nexis searches on Borrowing Entities, Sponsors, and Tenants
  • Coordinate internally to ensure insurance compliance
  • Order and review appraisal reports
  • Complete due diligence checklist on modification requests
• Perform daily data pulls from internal databases to ensure trackers remain up to date
• Maintain master pipeline and track team progress and open deliverables
• Manage weekly reporting on delinquencies and upcoming maturities and rate resets
• Process loan payments, including wires and automatic payments
• Update loan portfolio management system and related databases
• Monitor team email inboxes and trackers
• Monthly mailing of maturity letters
• Prepare initial drafts of internal presentations, including market research
• Build strong working relationships with Santander support teams
• Maintain updated and working knowledge of loan policies and procedures

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree – Area of Study: Real Estate, Finance, Accounting, Management, Economics or related field – Required
• 3+ years of RELATED work experience – i.e. CRE portfolio management, CRE underwriting
• Strong quantitative reasoning and writing skills
• Organized, detail-oriented, and self-sufficient
• Manage time and multiple tasks efficiently
• Define problems, collect data, establish facts, and draw valid conclusions
• Maintain accurate excel files, electronic files and database systems
• Effectively present information and respond to questions
• Excellent verbal, written, and interpersonal communication skills
• Collaborative team member

Certifications:

• No Certifications listed for this job.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:
Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

This is a hybrid position (2 days/week in office)

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

We Value Your Impact:

Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future.Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.