Company Overview
Ingram's Water & Air Equipment is a leading HVAC e-commerce company dedicated to providing top-quality water and air equipment solutions. We are committed to innovation, customer satisfaction, and empowering our sales teams to excel in a dynamic market.

Reports To: Director of Sales

FLSA Status: Exempt

2. Job Summary

The Sales Manager is responsible for leading IWAE’s sales team performance, pipeline management, customer relationship growth, and revenue achievement.

This role supervises sales representatives and account-support functions while driving sales strategy execution, forecasting accuracy, and conversion performance.

The Sales Manager partners closely with Customer Service, Marketing, Product, and Leadership teams to support revenue growth and customer retention objectives.

3. Essential Duties and Responsibilities

• Lead daily sales team operations and performance management
• Coach and develop sales representatives
• Monitor sales pipeline, close rates, and conversion metrics
• Support revenue forecasting and goal attainment
• Review pricing and quote approval workflows
• Resolve escalated customer and account concerns
• Conduct team performance reviews and coaching sessions
• Support hiring, onboarding, and sales training initiatives
• Partner with marketing on campaign and lead conversion alignment
• Maintain CRM accuracy and reporting standards
• Prepare weekly and monthly sales reports for leadership
• Identify growth opportunities within key accounts and channels

4. Qualifications

Education: High school diploma required; bachelor’s degree in Business, Sales, or related field preferred

Experience:

• 3+ years sales leadership or supervisory experience
• B2B, ecommerce, or product sales experience preferred

Certifications/Licenses: None required

Skills/Competencies:

• sales leadership
• coaching and development
• forecasting
• CRM systems
• customer relationship management
• negotiation
• KPI ownership
• communication

5. Physical and Work Environment Requirements

Office-based sales environment with prolonged computer use, customer calls and meetings, and periodic travel for trade shows, customer visits, or strategic planning sessions.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• What are your salary requirements for the position?
• What dates and times are you available for an interview?

Experience:

• sales leadership: 3 years (Required)

Ability to Commute:

• Hickory, KY 42051 (Required)

Work Location: In person