This is a hybrid role that requires candidates to live in the listed market.

• 
  100% coverage for Employee’s Medical, Dental, and Vision
• Retirement Savings – 401K plus employer matching
• Short and Long Term Disability
• Life Insurance
• Generous vacation, holidays, and family leave benefits
• Mobile phone reimbursement plan
• Mileage reimbursement per IRS guidelines
• Work from Home Reimbursement
• Innovative work environment in a multinational company

• Associate degree, and/or a minimum of one year of retail customer service experience.
• Self-driving work ethic with a focus on precision, and details.
• Must have a dynamic, high-energy personality and passion to serve clients that creates a positive impact in the community while improving store safety.
• Excellent presentation and communication skills.
• Enjoys working with others.
• Energized by change and variety.
• Able to build partnerships.
• Role requires being able to spend majority of workday standing/on your feet.
• Dependable transportation required.
• Valid Driver License required.
• Must successfully obtain the ALTO reimbursed Loss Prevention Qualified (LPQ) certification within the first year of employment.

• Build collaborative relationships with peers and clients to include retailers, law enforcement and prosecutors.
• Drive store reporting of criminal activity utilizing the client’s reporting system and /or the ALTO app.
• Demonstrate support for the client’s Asset Protection policies and procedures.
• Responsible for visiting multiple stores per day/week, with the purpose of building strong relationships with store management, collecting police reports, evidence, and CCTV footage.
• Serve as the reliable point of contact for assigned clients/stores to establish a strong business relationship
• As the liaison between stores, customer AP/LP Team, and the ALTO Legal Team, you will be responsible for following up on all active cases/events. Follow-up on all external theft/criminal investigations
• Case building of habitual offenders targeting multiple store locations (which includes obtaining police reports, CCTV footage, subject descriptions, witness statements, etc.)
• Assist Legal Team and Law Enforcement partners with coordinating photo line-ups, evidence collection, etc. as needed
• Case building with other CSS’s (across district boundaries) with the objective of tracking & identifying repeat offenders and addressing store safety issues impacting the market.
• Lead Store Safety Partnership Meetings with Law Enforcement for assigned stores
• Interact with multiple levels of retailers Operations and AP/LP Leadership on a continuous basis
• Provide in-person training on our technology platform
• Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.

• Assists leadership in implementation and rollouts of special projects as needed Strong computer skills to include, but not limited to, Microsoft Word, Excel, PowerPoint, Outlook/Email

• Passion to be part of a growing team

• High ethical standards
• Flexibility and adaptability to rapid change
• Tenacity and determination
• Ability to manage simultaneous projects, as well as effectively delegate work
• Strong business acumen
• Self-motivated and proactive personality