Ideal Candidate: The On-Site Project Associate II independently performs on-site packing and crating operations at customer locations, ensuring freight is properly prepared, protected, and documented for transport. This role is responsible for executing packing activities with minimal supervision, operating tools and equipment safely, maintaining job site organization, and ensuring compliance with DGM standards, customer specifications, and regulatory requirements. The associate II, supports job execution by handling documentation, identifying issues, and assisting with training less experienced associates, while contributing to efficient, safe, and high-quality on-site operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Independently pack freight into boxes, crates, or containers at customer locations, including proper blocking, bracing, sealing, wrapping, banding, and labeling to prevent damage during transport.
• Measure, verify, and document freight dimensions, quantities, and condition prior to packing.
• Assemble and disassemble crates using hand and pneumatic tools in accordance with specifications and quality standards.
• Operate hand tools, pallet jacks, and forklifts in accordance with training, certification, and site safety requirements.
• Interpret and follow packing instructions, drawings, and job specifications with minimal supervision.
• Prepare and stage completed orders for pickup or transport, ensuring documentation is accurate and complete.
• Support job site setup, breakdown, and housekeeping activities to maintain safe and organized work areas.
• Collect photos, documentation, and job site reports and submit them to leads or supervisors as required.
• Ensure compliance with customer site rules, DGM policies, and regulatory requirements, including OSHA and TSA.
• Identify and report safety concerns, quality issues, or job delays promptly to the on-site lead or supervisor.
• Support training of Associate I employees by demonstrating proper packing techniques and safe work practices.
• Participate in required safety, quality, and skills training.
• Perform other related duties as assigned to support on-site operations

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• 2–4 years of experience packing freight into boxes, crates, or containers, including blocking, bracing, sealing, wrapping, banding, and labeling, in a warehouse or on-site environment.
• High school diploma or equivalent preferred.
• Demonstrated ability to independently perform on-site packing and crating activities in accordance with customer and DGM specifications.
• Proficient experience using hand and pneumatic tools; ability to read tape measures and perform accurate cuts and assemblies.
• Demonstrated experience operating pallet jacks and forklifts; must maintain or obtain required forklift certification.
• Ability to accurately measure, count, label, and verify materials and freight.
• Basic computer skills for data entry and internal communication; experience using systems such as C2C preferred.
• Basic proficiency with Microsoft Excel, Word, and Outlook preferred.
• Ability to follow written and verbal work instructions and job site safety procedures.
• Ability to work independently at customer locations and travel locally as required.
• Bilingual (English/Spanish) preferred based on operational needs.
• Must successfully complete and maintain IATA, IMDG, and 49 CFR training, with a minimum passing score of 90%.

KNOWLEDGE, SKILLS, AND ABILITIES

• Working knowledge of on-site packing, crating, and material-handling processes.
• Ability to work independently while maintaining safety, quality, and productivity standards.
• Ability to interpret and apply packing instructions, drawings, and job specifications.
• Strong attention to detail and accountability for accuracy and workmanship.
• Ability to communicate clearly with team members, leads, and supervisors regarding job progress or issues.
• Ability to manage time effectively and meet deadlines in dynamic field environments.
• Ability to adapt to changing job site conditions and customer requirements.
• Ability to support and guide less experienced associates.
• Strong commitment to safety, professionalism, and customer service.
• Dependable attendance and reliability to support scheduled field operations.

DIRECT REPORTS

• This position does not have direct reports.

WORK ENVIRONMENT AND SAFETY EXPECTATIONS

• Work is performed primarily at customer locations, with periodic work in warehouse, staging, or loading areas.
• Job sites may include industrial, manufacturing, warehouse, or outdoor environments, with exposure to noise, dust, moving equipment, uneven surfaces, and varying temperatures.
• Required to follow all DGM safety policies, customer site safety rules, and job site procedures at all times.
• Must comply with applicable regulatory requirements, including OSHA and TSA standards, when performing on-site work.
• Required to wear Personal Protective Equipment (PPE) as mandated by task, customer site, or work environment, including safety footwear, gloves, eye protection, hearing protection, and high-visibility apparel as applicable.
• Expected to safely use hand tools, pneumatic tools, pallet jacks, and other equipment in accordance with training and supervision.
• Must maintain clean, organized, and hazard-free job sites, staging areas, and work zones.
• Expected to immediately report safety hazards, near misses, injuries, equipment concerns, or unsafe conditions to the on-site lead or supervisor.
• Required to participate in safety meetings, training sessions, and continuous improvement initiatives.
• Must follow established traffic patterns, equipment safety zones, and customer site protocols.

PHYSICAL REQUIREMENTS

• Ability to stand, walk, and move throughout job sites for extended periods.
• Ability to bend, kneel, crouch, twist, reach, and climb stairs or ladders as required to perform job duties.
• Ability to lift, push, pull, and carry materials up to 50 lbs regularly, with or without reasonable accommodation.
• Ability to perform repetitive tasks using hands, arms, and wrists, including use of hand and power tools.
• Visual acuity sufficient to read measurements, labels, markings, drawings, and documentation.
• Ability to hear alarms, equipment sounds, and verbal instructions in noisy environments.
• Ability to communicate clearly and effectively in person and through verbal instructions.
• Physical stamina to perform varied physical tasks throughout the workday in changing environments.
• Ability to occasionally use basic computer or mobile devices for documentation, photos, and reporting.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

WORK SCHEDULE

• Standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility for occasional Saturdays, overtime, or adjusted hours as needed to meet operational demands

Additional Notes

The responsibilities listed above describe the general nature and level of work performed by employees in this role. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.

Equal Opportunity Employer

DGM Services, Inc. is an equal opportunity employer. We provide employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable law