• Work with key stakeholders, including the customer, users, and other contractors, to gather, understand, and document business, functional, technical & non-technical requirements.
• Elicit input from customers regarding requirements.
• Translate business needs into functional specifications and user stories that align with outcome driven customer objectives.
• Collaborate with developers, testers, administrators, and other consulting team members to deliver custom solutions that meet client expectations.
• Adhere to project timelines, manage deliverables and client communications, ensuring that projects stay on track and within scope.
• Coordinate and lead User Acceptance Testing (UAT) with client teams, as well as provide end-user training.
• Follow agile methodology (Scrum/Kanban) and deliver requirements/ specifications for Sprint teams.
• Support change control processes established to monitor and control project scope.
• Understand complex and organization-specific datasets.
• Learn and apply relevant federal policy and regulations to data analysis.
• Demonstrate a strong commitment to excellence.

• 5 years’ experience as a Product Analyst, ideally working with Federal Healthcare IT Projects.
• Experience supporting requirements capture, management and analysis activities along all phases of the agile software development life cycle, including conducting user interviews, leading and facilitating JAD sessions, and developing business process models and formal specifications.1-3 years’ experience in federal consulting.

• Demonstrated Strong interest in health policy.
• Demonstrated commitment to delivering outstanding products and service that meet or exceed our client’s expectations.
• Ability to multi-task between complex projects during seasonal peak periods

Below these, list “strongly preferred” items categorized as “nice to have” or desirable experience:

• Excellent oral and written communication skills and must be detailed oriented.
• Must be able to effectively and professionally communicate to management, peers and customers as well as demonstrate sound judgment/reasoning skills.
• Demonstrated ability to work in a dynamic environment with competing priorities, managing multiple stakeholders and balancing business needs with technical feasibility.
• Ability to quickly understand customer requirements and how systems can be enhanced to meet unique needs.
• Demonstrated experience in analyzing business processes, troubleshooting issues, and delivering high-quality solutions.
• Experience with Agile methodologies, project management tools (e.g., Jira and Confluence), and managing multiple client projects concurrently.
• Expertise with Microsoft Office applications (Word, Excel, Power Point, SharePoint, Teams, etc).
• Experience with manual testing of software products.
• Business Analyst certification is plus.
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) is a plus.
• Knowledge of Healthcare, Medicare & Medicaid systems & data is a plus.