Overview

Job Highlights

• Enters data into scheduling and billing software for all incoming surgical cases received from facilities and surgeon office staff via email, fax, or phone calls.
• Identifies and resolves any discrepancies, conflicts, or missing information through communication with facilities and surgeon office staff.
• Posts cases according to division specific requirements to include general patient demographics, procedure, diagnosis, location, time of case, and estimated time required for completion.
• Communicates with various internal and external clients (Anesthesia providers, facilities, surgeon’s office staff, and patients).
• Makes assignments as directed by physician scheduler or scheduling team member.
• Notifies all providers of his/her daily schedule according to division requirements.
• Collaborates with other divisions for cross coverage needs.
• Provides backup/float coverage for other divisions as needed.
• Performs other duties as assigned

Qualifications

KNOWLEDGE/SKILLS/ABILITIES (KSAs):

• High School Diploma, Bachelor’s Degree preferred.
• 1-3 years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of medical practices and terminology.
• Previous Surgery Scheduling experience is preferred but not required.
• Proficient in Microsoft Office, including Word, Excel and Outlook.
• Experience with a multi-line phone system. Ability to handle a large volume of phone and computer work.
• Ability to read, analyze, and interpret business reports, professional journals, technical procedures, and government regulations.
• Ability to present information and respond to questions from the groups of managers, clients, customers, and the public.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to establish and maintain effective working relationships with others.
• Must have a flexible schedule with the ability to work shifts varying daily from 6:30 am to 6:30 pm, including overtime when needed.
• The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasional Standing
• Occasional Walking
• Frequent Sitting
• Frequent hand, finger movement
• Use office equipment (in office or remote)
• Communicate verbally and in writing