As part of Brighter Days' continued growth and expansion, we are in need of an Assistant Director for the Washington County area who is highly proficient at managing day to day operations, who possesses knowledge of Chapter 6100 regulations with the capacity to build strong relationships within the IDD/A community and system, who is highly personable, and who loves this field and the individuals we serve.

Under the direction of the CEO and Director, the Assistant Director is responsible for supporting the mission of Brighter Days through the effective management and leadership of clients and staff. The Assistant Director is responsible for the oversight of program activities and events within the Pittsburgh area.

MINIMUM EDUCATION AND EXPERIENCE

• An associate degree
• At least 3 years of prior experience in the ODP (Office of Developmental Programs) system
• Knowledge of ODP waiver-based programs and funding
• Ability to coordinate and manage the work of others
• Ability to problem solve and proactively address issues preventing escalation
• Ability to handle multiple projects and details.
• Work well under pressure and the flexibility to respond to changing priorities, unplanned events or emergencies.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Adherence to Brighter Days' Core Values and Mission
• Demonstrate and support all diversity and inclusion practices and initiatives
• Be proficient at interviewing, hiring, and training DSPs
• Function as liaison with referral sources, service providers, community organizations such as Support Coordination Organizations and County Administrative Entities.
• Ensure compliance with all agency policies and procedures, program requirements, waivers, regulations and laws.
• Prepare, participate, and engage in program activities and ensuring any issues are addressed in a timely manner.
• Participate in required meetings, including but not limited to: team meetings, ISP meetings as needed, administrative meetings, and event coordination meetings.
• Assist with Incident Management.

STAFF MANAGEMENT:

• Responsible for participation in the recruitment, hiring and onboarding of new staff, the on-going supervision and evaluation of all program staff relative to agency policy and program regulations and requirements.
• Develop high caliber staff capable of providing high quality services, hold accountable to job responsibilities, and motivated to develop staff.
• Identify issues promptly and rectify them positively as learning opportunities.
• Exhibit objectivity and openness to staff, be receptive to others’ views, give and welcomes feedback, contribute to building a positive team spirit, and be willing to put team success above individual success.
• Build and foster positive morale. Seek to encourage group commitments to goals and objectives.
• Support everyone’s efforts to succeed.

COMPETENCIES:

• For success, the Assistant Director must demonstrate the following competencies:
• Leadership Skills: Demonstrates ethics and integrity; Exhibits leadership stature; Increases capacity to learn; Manages self; develops adaptability; Communicates effectively; Develops others; Values diversity and differences; Builds and maintains relationships; Assists in the management of effective teams.
• Interpersonal Skills: Interacting with diverse populations, focus on positive conflict resolution, maintain confidentiality, and promote positive teamwork and ingenuity.
• Customer Service: Manages difficult or emotional situations with a calm and professional demeanor, respond promptly to the needs of all families and individuals served, solicit feedback to improve services, and prompt response to all individuals and families served by Brighter Days as well as Supports Coordinators, ODP and county administrators.
• Verbal and Written Communication: Communicates in a clear, concise and professional manner, including proper use of language and review of spelling/grammar.
• Team Player: Embraces the concept of teamwork through active encouragement of success for all teammates. Has the ability to balance the needs of the team with their own individual responsibilities. Contributes to building a positive team culture by displaying objectivity and openness to others’ views and can accept and receive constructive feedback in a positive manner.
• Quality: Demonstrates accuracy, thoroughness and an attention to detail. Strive for ingenuities to improve and promote quality. Has the ability to apply feedback to improve their own performance and independently monitors their own work to ensure quality.
• Independence: Capable of working independently and can prioritize objectives and work activities. Must have the ability to make effective use of time and completes work on time.

We are a once in a generation provider that is pioneering the way to meaningful change within a field that desperately needs it. To our clients and their families, we are the provider they have always dreamed of having.

If you think you have what it takes to be a part of an industry leading team, then please submit a cover letter and fulfill all screening requirements.

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Retirement plan

Application Question(s):

• Working remotely requires a lot of self-discipline to be effective. Are you able to be just as productive working remotely as you would in an office?
• Do you have at least five years of experience working with individuals with intellectual disabilities?

Education:

• Associate (Required)

Willingness to travel:

• 25% (Required)

Work Location: Remote