Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

The Role

We are seeking a seasoned and technically strong Director of Software Engineering to lead the development and evolution of Operations Workstation platform. This is an exciting opportunity to be at the forefront of a transformational modernization journey — reimagining and rebuilding a mission-critical operations workstation into a best-in-class, next-generation platform for our brokerage operations users.

You will play a defining role in shaping the future of how operations users interact with technology — replacing aging systems with a modern, high-performance, container-based operations workstation that leverages platform interoperability capabilities to integrate seamlessly across enterprise systems, tools, and financial data services. Beyond engineering delivery, you will own the delivery roadmap, drive technology strategy and lead a high-performing team through a complex, multi-phase modernization.

Key Responsibilities

Strategy, Roadmap and Planning

• Assist VP of Engineering in developing and implementing a multi-year technology strategy for Brokerage Operations workstation
• Closely partner with Product Manager and VP of Engineering to build a delivery roadmap balancing modernization, operationally driven initiatives, regulatory compliance, and operational stability.
• Translate strategic intent into actionable engineering plans with clear milestones, resource requirements, and success metrics
• Lead structured planning and prioritization processes — balancing new capability delivery, platform modernization, and operational stability.
• Partner with product management, UX, operations, and business stakeholders to align technology delivery with business goals
• Drive consistency across platform experience, ensuring that interop-connected applications and workstation components deliver a seamless, integrated user experience for operations users
• Establish design principles and platform standards that guide engineering decisions and ensure the workstation evolves as a coherent, best-in-class product
• Communicate technical strategy and delivery roadmaps clearly to both technical and non-technical executive audiences

Organizational Leadership

• Lead, mentor, and develop a high-performing team of engineers
• Drive talent development, resource planning, and associate growth.
• Foster a culture of engineering excellence, accountability, and continuous improvement
• Inspire and align the engineering team around a shared modernization vision, maintaining momentum and morale through a complex, multi-phase transformation

Delivery and Execution

• Own end-to-end engineering delivery — from backlog refinement and sprint planning through release management and production deployment
• Drive a high-performance delivery culture that balances velocity with quality, reliability, and security in a regulated financial environment
• Establish and monitor KPIs for delivery health, system performance, reliability, and modernization progress — using data to drive continuous improvement
• Remove organizational blockers and dependencies that impede engineering execution, escalating appropriately and decisively
• Drive incident management, root cause analysis, and operational stability improvements across the platform
• Own technology lifecycle management and technology product management — ensuring all applications and platform components are maintained to the latest standards, current versions, and best practices.
• Champion the integration of artificial intelligence and AI-assisted development tooling — including AI code generation, automated testing, intelligent code review, and predictive analytics — to meaningfully accelerate the software delivery cycle and increase engineering throughput
• Identify and embed AI-driven automation across the SDLC, from requirements analysis and design through development, QA, deployment, and monitoring — reducing manual toil and compressing time-to-production

The Expertise and Skills You Bring

Required

• 10–12 years in software engineering leadership, including experience at the Director level.
• Experience in complex, multi-year transformation programs.
• Excellent written and verbal communication skills
• Demonstrated domain knowledge in brokerage, financial services operations, back-office processing
• Experience building and leading high-performing engineering teams in a fast-paced, regulated environment
• Strong proficiency in Angular and modern front-end development practices
• Solid understanding of Java and Spring Boot for back-end services and API development
• Experience with platform interoperability (interop) design and implementation — enabling cross-application context sharing, event broadcasting, and workflow integration in a financial desktop or workstation environment
• Hands-on experience with container-based application architecture — understanding how UI workstation components are packaged, deployed, and managed within a containerized model
• Proven ability to work with and modernize legacy technology stacks while maintaining system stability and operational continuity
• Strong understanding of UI/UX principles as applied to complex operations workstations
• Experience with CI/CD pipelines and DevOps practices in a regulated financial environment
• Solid grasp of software architecture, distributed systems, and real-time data platforms

Preferred

• Familiarity with Interop.io, or other financial container/interop platforms
• Experience with brokerage back-office systems
• Knowledge of regulatory frameworks such as FINRA, SEC Rule 15c3, or SOX compliance requirements
• Series 99

The Team

The Brokerage Record Keeping Technology (BRT) Operations Workstation team builds and supports Brokerage Operations Workstation.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.