SUMMARY:

Responsible for serving as Medical Librarian for TMC Health. Ensures high-quality, evidence-based electronic information resources are available to residents, faculty and staff for both in-house and offsite access.

In addition to traditional medical library functions, this role supports the clinical, educational, academic, and continuing medical education mission of a teaching hospital. The position promotes evidence-based practice, supports resident and faculty education, and contributes to research, quality improvement, and patient safety initiatives through expert information services.

Enhances the visibility, accessibility, utilization, and impact of the medical library and the medical literature continuing education services through proactive outreach, targeted communication strategies, service innovation, and engagement with clinical and administrative stakeholders.

ESSENTIAL FUNCTIONS:

Library Administration and Resource Management

• Plans, organizes, and manages all Medical Library operations, including services provided to remote patrons.
• Independently prioritizes workload, establishes operational procedures, and ensures efficient and timely workflow.
• Oversees the ongoing evaluation, development, and management of the library’s electronic collection of information resources.
• Reviews, recommends, and coordinates the acquisition of electronic evidence-based resources, databases, journals, and e-books.
• Maintains and enhances the Medical Library web portal to ensure information remains current, accessible, and relevant.
• Collaborates with Information Services to support reliable access to clinical information resources, including OVID, PubMed, CINAHL, e-journals, e-books, and other electronic databases.
• Performs professional librarian functions including reference services, literature searches, interlibrary loan coordination, e-book and journal management, and related library activities.

Evidence Retrieval and Clinical Information Services

• Provides advanced literature searching and evidence retrieval services to support patient care, clinical decision-making, research activities, and organizational initiatives.
• Assists with evidence synthesis projects, including structured literature reviews, systematic reviews, rapid reviews, and evidence summaries.
• Responds to complex clinical information requests and supports evidence-informed decision making across the organization.
• Identifies, evaluates, and synthesizes information from a variety of clinical and scholarly sources.

Library Outreach and Service Development

• Promotes awareness, accessibility, and effective utilization of Medical Library resources and services throughout the organization.
• Develops and implements outreach, engagement, and marketing strategies to increase utilization among physicians, residents, nursing staff, allied health professionals, faculty, students, and other learners.
• Collaborates with departments and stakeholders to identify information needs and develop customized services that support organizational goals.
• Evaluates library services using user feedback, utilization data, and organizational priorities to ensure continuous improvement.
• Builds collaborative relationships throughout the organization to strengthen the Medical Library’s role as a clinical, educational, and research resource.

Education and Evidence-Based Practice

• Serves as a key resource in advancing evidence-based practice throughout the organization.
• Partners with Graduate Medical Education (GME), faculty, clinical leadership, residents, and other stakeholders to support education in advanced literature searching, critical appraisal, and application of evidence.
• Develops, coordinates, and delivers educational programs and training related to library resources, medical databases, evidence-based medicine, information literacy, and effective search strategies.
• Creates and maintains training materials, online learning content, and instructional resources.
• Provides individual and group instruction to enhance information literacy and lifelong learning skills among healthcare professionals.

Research, Quality Improvement, and Patient Safety Collaboration

• Serves as a liaison to research, quality improvement, patient safety, and academic departments.
• Supports research and scholarly activities through expert literature searches, evidence identification, citation management, and information management services.
• Contributes to quality improvement and patient safety initiatives by providing evidence to support practice changes, protocol development, and organizational decision-making.
• Assists with institutional projects involving evidence review, benchmarking, best-practice identification, and scholarly dissemination.
• Supports data collection, analysis, and reporting activities related to library services, research programs, educational initiatives, and organizational priorities.
• Collaborates with interdisciplinary teams to improve patient outcomes and foster a culture of continuous learning and evidence-based care.

Professional Development and Compliance

• Participates in professional organizations and networks, including the Arizona Health Information Network (AZHIN), Medical Library Group of Southern California and Arizona (MLGSCA), the Medical Library Association (MLA), and other relevant professional associations.
• Maintains knowledge of emerging trends, technologies, and best practices in medical librarianship and evidence-based healthcare.

Adheres to all TMCH policies, procedures, safety standards, confidentiality requirements, and organizational values.

Performs other duties as assigned.

MINIMUM QUALIFICATIONS

EDUCATION:

• Bachelor’s degree in healthcare administration or a related field required.
• Master’s degree in information science, or library science, or health services research, or a related discipline preferred and strongly encouraged.

EXPERIENCE:

• Two (2) years in health services research, program administration, program implementation, or related healthcare environment required; academic or teaching hospital experience preferred.
• Equivalent combinations of education and experience may be considered.

LICENSURE OR CERTIFICATION:

• None Required.

KNOWLEDGE, SKILLS AND ABILITIES:

• Computer and database management skills.
• Expertise in online searching, medical literature searching, clinical databases, and reference duties.
• Knowledge of library systems, electronic catalogues, local, regional, and national information networks, interlibrary loan practices, and DOCLINE.
• Excellent working knowledge of medical information databases and ability to teach others how to access and use them effectively.
• Strong understanding of evidence-based medicine principles and application of evidence in clinical and educational settings.
• Ability to teach and collaborate with physicians, residents, faculty, interdisciplinary teams, departments, and outside agencies or vendors.
• Experience supporting research, quality improvement, and patient safety initiatives.
• Familiarity with Clinical epidemiology
• Research and data analysis skills.
• Excellent verbal and written communication skills.
• Ability to work collaboratively and effectively with individuals from different countries and cultures.
• Skill in coordinating multiple simultaneous ongoing program demands.
• Knowledge of budget preparation and allocations.
• Strong organizational abilities, including attention to detail, dependability, and trustworthiness.

Process closing paperwork upon completion of CME event.

Monitor all aspects of Regularly Scheduled Series (RSS), which includes but is not limited to tracking attendance and sending out survey's twice a year.

Manage CME Tracker Database to include entering information, tracking down follow up surveys required and pulling reports as needed.

Generate and email CME transcripts (after events and as needed). Gather data for PARS Report (ongoing; report annually)

Catalog all previous years' CME activities and enter all missing data into tracking systems.

Handle financial aspects by providing back up for payments and deposits, catalog and manage exhibitor payments and agreements for CME activities, send out invoices for CME accreditation fee and reconcile Accounting for events.

Attend webinars and discuss issues with other CME providers dealing with CME content to improve processes.

Prepare all materials for CME quarterly meetings.

Work with GME program coordinators and faculty to plan meaningful CME programming for Faculty Development.

Register faculty and other learners for access to Open LMS.

Update CME information on the THMEP web page.

Handles all calls and walk-ins.

Adheres to TMCH organizational and department-specific safety, confidentiality, values, policies and standards.

Performs related duties as assigned.

MINIMUM QUALIFICATIONS

EDUCATION: Bachelor’s degree in health care administration or related field required. Master’s Degree in Library or Information Sciences preferred OR significant graduate-level coursework toward such a degree.

EXPERIENCE: Two (2) years in program administration and program implementation required, OR a combination of equivalent education and experience.

LICENSURE OR CERTIFICATION: None Required.

KNOWLEDGE, SKILLS AND ABILITIES:

• Computer and data base management.
• Expertise in on-line searching and reference duties.
• Knowledge of IT systems that support library services such as electronic catalogues, local, regional and national information networks and interlibrary loan practices via DOCLINE.
• Excellent working knowledge of medical information databases and the ability to teach others how to access them.
• Familiarity with CME accreditation standards.
• Research and data analysis skills.
• Excellent verbal and written skills.
• Ability to work collaboratively and effectively with other departments and outside agencies/vendors.
• Ability to work with individuals from different countries and cultures.
• Skills in coordinating multiple, simultaneous ongoing program demands.
• Knowledgeable in budget preparation and allocations.
• Experienced in organizational abilities including attention to detail, dependability and trustworthiness.