Job Overview
A growing organization is seeking an experienced Amazon Operations Manager to lead and own the Amazon marketplace as a core business unit.

This role carries full responsibility for the performance, profitability, and operational execution of the Amazon channel. The ideal candidate brings current, hands-on experience managing Amazon operations end-to-end, with a strong understanding of the platform’s continuously evolving landscape across Seller Central, SEO, PPC, and catalog management.

This is a highly accountable role requiring an entrepreneurial and analytical operator who can balance strategic planning with disciplined execution across marketing, operations, and supply chain.

Key Responsibilities

P&L Ownership and Business Performance

• Own and manage revenue, margin, and profitability for the Amazon channel
• Develop and maintain sales forecasts, targets, and performance tracking
• Drive initiatives to achieve sustained growth while maintaining healthy contribution margins
• Identify and execute opportunities across pricing, promotions, and product assortment

End-to-End Amazon Operations

• Oversee all aspects of Amazon marketplace management, including:
• Catalog structure, variations, and product aggregation
• Listing optimization (SEO, content, imagery, A+ Content)
• PPC strategy and execution
• Inventory planning and availability
• Fulfillment strategy (FBA and FBM)
• Order processing and compliance with Amazon policies (TOS)
• Account health, issue resolution, and reinstatement processes
• Ratings, reviews, and overall customer experience

Inventory, Logistics, and Fulfillment

• Partner with supply chain and operations teams to ensure:
• Consistent product availability on key SKUs
• Efficient inventory turnover and cost control
• Accurate demand planning and replenishment strategies
• Align Amazon strategy with manufacturing, warehousing, and shipping capabilities

Advertising, SEO, and Conversion Optimization

• Lead Amazon growth initiatives through:
• Keyword strategy and search optimization
• Sponsored advertising campaigns (Sponsored Products, Brands, Display)
• Continuous testing of content, pricing, and promotional strategies
• Leverage tools such as Helium 10, Perpetua, or similar platforms to inform decision-making

Agency and Vendor Management

• Manage and oversee external partners (e.g., PPC agencies, account support services)
• Establish clear performance expectations and ensure accountability to defined KPIs
• Evaluate and implement tools and partners that enhance operational efficiency and performance

Platform Expertise and Continuous Improvement

• Stay informed on Amazon platform updates, policy changes, and emerging best practices
• Serve as an internal resource on Amazon strategy and execution
• Proactively adjust strategies to maintain competitiveness in a dynamic marketplace

Key Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum of 5 years of direct, hands-on Amazon marketplace management experience, preferably in a current role.
• Demonstrated experience owning or significantly influencing P&L performance.
• Strong working knowledge of:
• Amazon Seller Central
• FBA and FBM operations
• Catalog management and variation strategy
• SEO and listing optimization
• PPC and performance marketing
• Proven track record of success in driving sales growth, profitability, and maintaining positive ratings and reviews on Amazon.
• Strong analytical and problem-solving capabilities with a data-driven approach to optimize sales, performance, ROI, and customer satisfaction metrics.
• Excellent communication, negotiation, and project management skills, with the ability to influence cross-functional teams and stakeholders.
• Detail-oriented with a strategic mindset, capable of developing and implementing innovative e-commerce strategies.

Preferred

• Experience operating within a manufacturer, brand owner, or CPG environment, with direct exposure to inventory, production, and fulfillment constraints.
• Familiarity with multi-channel distribution environments (Amazon, Home Depot, Lowe’s, DTC)
• Experience with ERP, PIM systems, and inventory planning tools

Job Type: Full-time

Pay: $75,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• What tools do you use to support Amazon operations, and how do they influence your decision-making?
• Describe your current or most recent role managing an Amazon account. What were your primary responsibilities and key results?
• How do you approach FBA versus FBM strategy, particularly for complex or large products?
• Provide an example of a catalog or listing optimization initiative that improved performance.
• How do you balance inventory levels to minimize both stockouts and excess storage costs?

Ability to Commute:

• Miami, FL 33142 (Required)

Ability to Relocate:

• Miami, FL 33142: Relocate before starting work (Required)

Work Location: In person