Line of Business: Commercial

Global Org Chart Title: Sr. Director, NAM Clinical Education & Events

Reports to: Group Vice President, Americas Commercial

Location of Role: US

Role Summary

• to strategic education portfolio management
From event delivery
• to clinician capability and trust building
From activity metrics
• to measurable educational impact
From Global GBU architecture
• to scalable local execution

NAM Clinical Education Strategy & Leadership

• Own and execute the North America Clinical Education strategy, aligned to regional commercial priorities, product launches, and clinician demand.
• Lead, coach, and develop a high‑performing team of NAM Clinical Educators responsible for course delivery, faculty engagement, and learner experience.
• Define clear priorities for course mix, capacity, and vertical focus (e.g., implants, digital workflows, restorative, specialty education).
• Serve as the senior NAM clinical leader in interactions with dentists, faculty, professional organizations, and internal leadership.

2. Educational Program & CE Governance (NAM Focus)

• Set the end-to-end educational program roadmap for NAM (live, hybrid, and digital), translating strategy into an annual course and event portfolio.
• Ensure compliance with U.S. and Canadian Continuing Education (CE) accreditation standards, including required documentation, approvals, and audit readiness.
• Partner with Compliance, Legal, Finance, and other internal stakeholders to maintain strong governance across CE activities, speaker/faculty engagements, and program execution.
• Define and uphold standards for educational quality, clinical relevance, and learner outcomes, using insights to continuously improve content and delivery.

• Oversee planning and execution of clinical educational events (e.g., courses, workshops, symposia, webinars), ensuring end-to-end operational excellence (logistics, faculty coordination, attendee experience) and alignment to learning objectives.

3. Faculty & Key Opinion Leader (KOL) Leadership

• Identify, recruit, and retain NAM‑based Key Opinion Leaders (KOLs) and clinical faculty.
• Build long‑term partnerships with leading clinicians, academic institutions, and professional associations across NAM.
• Ensure faculty alignment with educational objectives, compliance standards, and brand values.
• Oversee faculty onboarding, credentialing, contracting, and ongoing performance feedback.

4. Cross‑Functional Partnership (NAM)

• Partner closely with NAM Commercial, Sales Training, Marketing, Clinical Affairs, and Product teams to align education with business priorities—while preserving educational integrity.
• Translate field insights and clinician feedback into actionable improvements in course design and delivery.
• Provide executive‑level updates and recommendations on NAM Clinical Education performance, capacity, and impact.

5. Operational & Financial Stewardship

• Own the NAM Clinical Education budget, including course spend, faculty costs, and event investments.
• Balance investments between capacity expansion and course execution to meet regional demand.
• Establish scalable operating models for education delivery across the U.S. and Canada.
• Track and report key NAM metrics such as attendance, CE issuance, satisfaction scores, and program effectiveness.

• Significant experience in clinical education, professional affairs, or clinician training.
• Demonstrated people‑leadership experience, including leading teams of educators or clinicians.
• Strong understanding of adult learning principles and dentist education best practices.
• Excellent executive communication skills with the ability to influence senior leaders and external clinicians.
• Ability to travel across North America as required.

• DDS, DMD, or equivalent dental degree; active or former clinical practice strongly preferred.
• Direct experience overseeing accredited Continuing Education (CE) programs in the U.S. and/or Canada.
• Prior experience working with or serving as a Key Opinion Leader (KOL).
• Experience partnering with commercial organizations while maintaining educational independence.
• Familiarity with learning technologies, LMS platforms, and hybrid education models.

• Inspires Vision & Purpose
• Grows & Develops Others
• Leverages Business Acumen
• Drives Execution Excellence
• Quality Begins with Me Mindset
• Cultivates Innovation
• Instills Customer Focus Mindset