Dispatcher / Aircraft Scheduler / Aviation Customer ServiceJoin the Flight Solutions Team

If you take pride in delivering exceptional customer service, thrive in a fast-paced aviation environment, and are always looking to grow professionally, Flight Solutions, Inc. would love to hear from you.

For over 35 years, Flight Solutions has been a trusted leader in private aviation, providing aircraft management, aircraft sales and acquisitions, charter brokerage, maintenance oversight, and FBO services. We are seeking a motivated aviation professional to join our team at Music City Executive Airport (KXNX) in Gallatin, Tennessee.

What We Offer

• Competitive salary based on experience
• Company-paid medical, dental, and vision insurance
• Paid vacation and holidays
• Flexible work schedule when operational needs allow
• Stable, long-term career with an established aviation company
• Opportunities for professional growth and advancement
• A friendly, team-oriented work environment where every day is different

Responsibilities

• Deliver exceptional customer service to aircraft owners, passengers, pilots, and vendors
• Answer incoming calls and assist clients with professionalism and enthusiasm
• Schedule and dispatch aircraft and flight crews
• Coordinate fuel, hangar, maintenance, ground transportation, catering, hotels, rental cars, and other trip logistics
• Manage all aspects of charter brokerage flights
• Prepare and distribute crew trip sheets, flight itineraries, and operational documents
• Utilize Airplane Manager and other aviation software
• Maintain knowledge of all Flight Solutions services
• Work closely with pilots, maintenance personnel, and customers to ensure seamless operations
• Resolve customer concerns professionally and efficiently
• Perform general office and administrative duties as needed

Preferred Qualifications

• Minimum 3 years of aviation customer service, dispatch, scheduling, or operations experience
• Working knowledge of Part 91 operations (Part 135 experience is a plus)
• Experience with Airplane Manager or similar aviation scheduling software
• Excellent organizational and multitasking skills
• Outstanding written and verbal communication abilities
• Positive attitude with a strong customer-first mindset
• Proficient with Microsoft Office applications
• High school diploma or GED required (college education preferred)
• Valid driver's license

Schedule

• Monday through Friday office environment
• Typical office hours are 8:30 AM – 5:00 PM
• Flexible scheduling available when operational needs allow
• Rotating on-call schedule shared among team members
• Minimal weekend work outside of scheduled on-call responsibilities
• This is a position that offers both stability and the flexibility that makes aviation an exciting career

Position Details

This is a full-time, permanent, on-site position with excellent benefits. It is not a temporary, seasonal, or remote position.

Why Flight Solutions?

We're looking for someone who wants more than just a job. We want a teammate who enjoys aviation, values customer relationships, takes ownership of their work, and wants to build a long-term career with a company that has earned the trust of aircraft owners and operators for over 35 years.

If you're looking for a rewarding career where no two days are alike, where you'll work alongside passionate aviation professionals, and where your contributions truly matter, we'd love to meet you. Join Flight Solutions and become part of a company built on service, relationships, and a passion for aviation.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person