About us

Brain Solutions PLLC was founded in 2013 and has grown to be a leading behavioral health provider in Arizona. We are committed to providing compassionate and comprehensive behavioral healthcare services to pediatrics, adolescents, and adults. Our services include psychotherapy, consultation, psychiatric evaluation, and medication management.

Front Desk

We are experiencing exponential growth at our outpatient treatment center in Mesa, AZ and we are seeking a Front Desk team member with the desire to work with patients in a friendly work environment. The ideal candidate will have excellent people skills, problem-solving skills, and experience coordinating care for patients. Must have experience in an office setting and have working knowledge of prior authorizations, verifications, scheduling, and how to facilitate healthcare services. Essential functions include, but are not limited to:

• Greets and receives all visitors and patients into the clinic
• Patient scheduling, maintaining calendars and assisting with provider support
• Provide general administrative support including mailing, faxing, and copying
• Answer phone calls, assist callers and respond to voicemail messages
• Data entry of patient demographics and chart updates
• Responsible for collecting payments for services including maintaining accurate and complete financial records
• Read and respond to email/ mail correspondence
• Provide patient care coordination services including check-in, collect payments, insurance verifications, process prior authorizations, charting, referrals, and case management.

Qualifications Education, Certification, and Experience Requirements:

• High school diploma/ GED plus work experience required
• Education related to work in a medical office is preferred
• Experience working in a related field of healthcare, medical, or dental office preferred
• Basic knowledge of bookkeeping and receptionist duties
• Computer skills and knowledge is necessary
• Ability to participate as an effective team member
• Ability to communicate clearly
• Ability to interact with clients in a friendly, helpful, and courteous manner
• The ability to use a phone, computer, printer and copier is required
• Frequent use of Microsoft office products, including but not limited to Word, Excel, and PowerPoint.
• The ability to use the internet and various web browser software is required
• Requires sitting and standing associated with a normal office environment
• Requires prolonged sitting, standing, frequent bending, stooping, or stretching
• Some lifting may be required
• Frequent and prolonged typing and frequent and prolonged operation of a computer, keyboard, and telephones systems required

Required education:

• High school or equivalent

Required languages: English

Pay: $20.50 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Patient Scheduling: 3 years (Required)
• Receptionist: 3 years (Required)

Language:

• English (Required)
• Spanish (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person