Now Brewing – Customs and Trade Professionals! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company—one that not only celebrated coffee and its rich tradition, but also brought a feeling of connection.

We are known for developing extraordinary leaders who share this passion and are guided by their service to others. Our team's vision is to maintain a dynamic place for our partners to unlock strategic value and ensure compliance that enables business success.

World-class global brands are not built on products and services alone. They are built on the experience, behaviors, and wisdom of exceptionally talented people. This role will require you to be both exceptional and talented.

As a Senior Customs Analyst, you will maintain and evolve our trade compliance controls to align with the standards of our admired brand. Building on a strong ethical foundation, you will ensure international trade activities comply with regulations in both letter and spirit.

You will analyze complex trade processes and recommend improvements to increase effectiveness, design, and implementation, informing leaders as they navigate complex trade decisions in a fast‑paced environment. You will support classification, clearance exception resolution, valuation and general ledger analysis, process reviews, supply chain mapping, data analytics, global trade control design and implementation, operational efficiency analysis, network optimization, and audit strategy.

As a Senior Customs Analyst, you will:

• Provide qualitative advice, guidance, and recommendations beyond quantitative analysis through analytical storytelling
• Assist with the development and maintenance of financial controls involving general ledger entries, accounts payable, warehouse receiving, supplier payments, purchase orders, customs declarations, and contracts/agreements
• Support the design and implementation of effective risk assessments and audit strategies
• Identify new internal control points based on process mapping and analytics
• Monitor business changes and anticipate compliance impacts; demonstrate a bias for action
• Assist with the development of internal control improvement plans and prepare reporting to support control effectiveness
• Identify gaps, perform research, communicate findings succinctly, quantify risk, and make written recommendations with analysis
• Review and document current business processes using standard process review methodology
• Identify opportunities for process improvements and recommend changes to drive efficiency, time savings, and risk reduction
• Design and develop process documentation using standard methods such as flowcharting tools
• Perform analytics on customs programs, Starbucks initiatives, and other customs developments
• Develop reports, dashboards, and visualizations to support customs activities, audit controls, and KPIs
• Perform account reconciliations to support duty and fee payments to customs authorities

We’d love to hear from people with:

• Customs compliance industry, customs broker, or customs agency experience with working knowledge of U.S. Customs regulations and U.S. entry cross‑border processes (3–5 years)
• Internal audit experience and forensic accounting experience are a plus
• Experience working on recurring processes or within a team environment, with demonstrated ability to collaborate effectively (1–2 years)
• Experience providing business analytics and insights (1–2 years)
• Bachelor’s degree (preferred)
• U.S. Customs Broker License or equivalent in another country, or future license candidate (preferred)

Desired Knowledge, Skills, and Abilities:

• Advanced degrees or professional certifications encouraged but not required (CPA, ARM, CRM, BPMP, CQPA, CBPP, Six Sigma)
• Undergraduate or graduate degree in accounting, risk management, supply chain, international trade, or equivalent experience
• Experience with COSO internal controls, auditing processes, accounting principles, and forensic accounting
• Experience with complex data analysis, data reconciliation, and ensuring data quality
• Highly skilled in Excel, Smartsheet, Miro, Oracle EBS, PowerPoint, Visio, Power BI, and other relevant tools
• Development of supply chain mapping
• Experience with cross‑functional process integration and mapping
• Ability to effectively communicate complex trade issues to non‑trade audiences
• Exceptional attention to detail and organization
• Ability to design and create moderately complex models, tools, reports, and data outputs to support informed decision making
• International supply chain knowledge
• Thorough knowledge of U.S. import and export regulations (19 CFR, 15 CFR, HTS, FTAs, drawback, valuation, classification, EAR, FCPA, FTR)
• Knowledge of Canadian import and export regulations
• Fluency in additional languages (preferred)

As a Starbucks partner, you and your family will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short‑term and long‑term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at one hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well‑being tools. Additional benefits include 100% upfront tuition coverage for a first‑time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, access to other educational opportunities, backup care, and DACA reimbursement.

For more information about partner benefits, visit starbucksbenefits.com.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND, or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, vacation is granted at 120 hours annually for roles below director and 200 hours annually for roles at director and above.

The actual base pay offered to the successful candidate will be based on multiple factors including job‑related knowledge and skills, experience, geographic location, and internal equity. It is not typical for an individual to be hired at the high end of the range for the role.

We believe we do our best work when we’re together, which is why we’re on‑site four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1‑(888)‑611‑2258.