• CEBS (Certified Employee Benefit Specialist) or SHRM-CP/SCP certifications are preferred.
• 1 year of team supervision, preferably in benefits

• Advanced, hands-on proficiency in managing and configuring benefits modules within HRIS platforms
• Mastery of Microsoft Excel (VLOOKUPs, Pivot Tables, data cleaning) to audit carrier invoices, reconcile billing discrepancies, and track utilization data.
• Demonstrated skill in processing and managing complex FMLA, ADA, and disability claims from initial request to return-to-work.
• Ability to draft clear, engaging, and jargon-free employee communications, benefit guides, and wellness articles.
• Skill in planning, launching, and hosting interactive workplace events, such as health fairs, open enrollment webinars, etc.
• Deep understanding of federal, state, and local benefits regulations, including ERISA, COBRA, HIPAA, ACA, and Section 125 regulations
• Comprehensive understanding of how medical (PPO, HDHP/HSA), dental, vision, life, and 401(k) retirement plans operate from an administrative standpoint.
• Thorough knowledge of the legal intersections between the Family and Medical Leave Act, the Americans with Disabilities Act, and short/long-term disability.
• Up-to-date knowledge of holistic wellness practices, mental health support models, and digital wellness vendor landscapes.
• The ability to catch minor data discrepancies, billing errors, or eligibility mismatches across large data sets.
• The ability to handle sensitive employee medical situations and personal crises with high confidentiality, compassion, and professionalism.
• The ability to independently investigate and resolve complex carrier claims issues or technical system glitches.
• The ability to patiently listen to employee concerns and clearly explain complex benefit information to individuals with varying levels of understanding.
• The ability to remain organized and meet strict compliance and payroll deadlines while managing a high volume of daily employee inquiries.
• The ability to effectively lead committees and find ways to keep them purposefully engaged.

• Demonstrated success in, or potential future contributions to, working with persons with a wide variety of backgrounds and viewpoints.

This position is posted as in person, hybrid or fully remote.