Saint Paul Public Schools is looking for a new Human Resources Support Assistant!

Supervision Received

Reports to the Director of Talent Acquisition

Minimum Qualifications

• High School diploma or GED.
• And a minimum one-year customer service or clerical experience in an office setting.
• Equivalent combinations or education and/or experience will be considered

Preferred Qualifications

• Bilingual preferred
• Public sector experience preferred

Knowledge, Skills and Abilities

• Knowledge of modern office practices and procedures
• Proficiency in grammar, spelling and the importance of accuracy.
• Knowledge of commonly used business applications
• Knowledge of data privacy regulations and awareness of keeping confidential data secure
• Basic knowledge of the operations of a large organization
• Considerable skill in providing customer service in a friendly, positive manner
• Proficient in typing and/or word processing with speed and accuracy.
• Some skill in utilizing computer programs to accomplish work objectives
• Ability to make mathematic computations with speed and accuracy.
• Ability to effectively communicate in person and/or on the telephone.
• Ability to interact positively and effectively with staff, applicants, and the general public.
• Ability to respond to difficult situations tactfully.
• Ability to prioritize tasks in a constantly changing environment.

Responsibilities

The essential functions include, but are not limited to, the following fundamental duties.

Human Resource Support

• Serve as the first level of customer support and resolution for incoming calls, emails and walk-in inquiries from employees regarding HR matters.
• Acts as a representative of the human resource department by providing assistance to visitors to the office and on the telephones; determines human resource services needed; researches sources of information and provides answers to questions requiring a considerable knowledge of human resource services; directs individuals to another appropriate staff person if necessary.
• Assist with coordinating, scheduling and distributing Civil Service and paraprofessional assessment tests.
• Responds to routine complaints and inquires by explaining human resource office policies and procedures, verifying or correcting records; determines when the situation is escalating and must be referred to a human resource administrator.

Data and Records Management

• Processes paperwork and documentation needed to support the human resource function; ensures that forms are complete and accurate and that all the proper authorizations have been received.
• Opens, sorts and reads incoming correspondence in order to refer to the appropriate staff person; responds to routine correspondence as authorized by human resource department administration.
• Manage main HR and Talent Acquisition group email accounts and assist with updates to the HR website as necessary
• Maintain employee personnel files including adding new files, and retrieving records upon request.
• Submit background checks for employees and volunteers, reviewing results according to established guidelines.
• Perform routine screening of employment applications based on position qualifications.
• Complete employment verification requests.
• Perform password resets within PeopleSoft HRMS system.
• Process new hire employee paperwork and documentation.
• Distribute and manage incoming and outgoing mail.
• Provide support for open enrollment inquiries.
• Provide backup support to the SEM front desk as needed.
• Serve as a backup to the management assistant for unemployment paperwork and AESOP/Frontline maintenance, and other data entry tasks.

Miscellaneous

• Support and contribute to the District's mission & vision
• Actively promote a positive workplace culture.

Perform other related duties as needed.

Pay, Benefits and Work Schedule

How to Apply

To be considered further, please apply for this position and attach a resume and cover letter to your online application.

The Human Resource Department will review your application materials and contact you regarding the next steps.

To attach additional documents to your online application, click on the "Additional Attachments" link from the applicant homepage and upload your documents as attachments. Valid file extensions for attaching a document include .doc, .txt, .rtf, and .pdf.

This position will be posted until August

Other Information

Essential Functions

Essential functions are job duties that the individual holding the position must be able to perform unaided or with the assistance of a reasonable accommodation through the Americans with Disability Act (ADA) and the Americans with Disability Amendments Act (ADAAA). The essential functions are typical duties as outlined under Responsibilities.

Regular and reliable attendance.

May be exposed to various cleaning products.

Equal Employment Opportunity

Saint Paul Public Schools is an equal opportunity employer and supports an inclusive workplace environment.

Equity Statement

SPPS is committed to an equitable workforce where all employees represent this commitment through equitable practices in their job position.