Tracking, tracing, and updating the status of shipments on a daily basis.
Conducting an AMS Download on a daily basis.
Accurate and timely data entry into our system.
Effective communication with customers, vendors, other agent offices, and co-workers through a high volume of e-mails, phone calls and verbal contact.
Monitoring of reports on a daily basis.
Accurate and timely billing to customers.
Maintaining strong and effective relationships with vendors (shipping lines, trucking companies, etc.).
Meet key performance indicators to support the department, branch, product and overall company goals.
Must have the desire to understand the operational process flow and constantly seeking improved ways for efficiency.
Reporting workflow progress to Management on a frequent basis.
The Import Coordinator will be scheduled to attend mandatory training classes as needed.