With a focus on customer sales and customer satisfaction, the Customer Service Representative position will respond to inquiries and contacts from customers, vendors, and other departments to resolve a variety of problems.
Contract position working 3:30pm - 8:00pm EST, Monday-Friday. Applicants need to reside in continental United States.
Education
High school diploma, GED, or equivalent required.
Experience
Basic understanding of or ability to be trained to work with programs such as Microsoft Suite (Word, Excel, etc.), an ERP system, and other web and software-based products.
Excellent written, verbal, and interpersonal skills.
Previous customer service experience.
Knowledge of the HVAC/R industry a plus.
Physical Demands
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and viewing of computer screens. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, and sit.
$19 - $22 per hour
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