Sales Development Representative (SDR)

Location: London

Hybrid with travel to London

Salary: Up to $60,000 base OTE $67,000

Reporting to: Sales Lead

Website: rgrid.tech

About Research Grid:

Research Grid (R.grid) is the automation engine for admin-free clinical trials. Our mission is to enable faster, more successful clinical trials by engineering smart software that safely automates back-office admin across the full lifecycle. R.grid has developed two industry-leading products leveraging its AI-powered automation engine. Together, Inclusive and TrialEngine form the only end-to-end platform to automate the back office of clinical trials, from pretrial to trial close. R.grid is a London-based start-up founded in 2020 by Dr Amber Hill. We are a small but growing team of data scientists, engineers, and business professionals passionate about technology and healthcare.

About the Role

This role sits within the Revenue team. You’ll support pipeline growth by identifying prospects, reaching out through smart campaigns, qualifying interest, and helping us learn what works. You’ll work across sales and contribute to shaping messaging, testing different outreach approaches, and capturing insights from the field that can guide what we do next. We're looking for someone who contributes thoughtfully, moves with pace, and collaborates well.

Your Responsibilities

• Identifying potential leads using multiple modern sales tools and our CRMs
• Crafting and sending outbound messages across email and LinkedIn
• Cold calling sales leads, using BANT and other methods
• Crafting and updating business development research on customers to share with the business team
• Following up on inbound interest and early-stage marketing leads
• Coordinating the handover of MQLs to our sales team
• Supporting campaign follow-ups and event-related outreach
• Contribute to the team to shape outbound publications, one-pagers and pitch decks
• Work closely with the Revenue team and associated cross-functions
• Using AI tools to enrich lead data, personalise outreach and save time
• Keeping data clean and updated in HubSpot and anywhere required
• Additional tasks as required

Requirements

• 2–4 years of experience in an SDR, in healthtech/SaaS
• Strong written and verbal communication skills, that is clear and concise
• Professional proficiency or native in English (written and verbal)
• Familiar with (or quick to learn) tools like HubSpot, Slack, LinkedIn Sales Nav, Hubspot
• Organised, consistent and able to balance multiple outreach threads
• Genuinely curious about healthcare, AI, and automation
• Comfortable in a startup where things move fast and messaging evolves
• Open to feedback and happy working in a team that’s figuring things out together

We Offer

• A chance to work on something meaningful: making clinical research faster and more successful
• A tight-knit, cross-functional team where you’ll learn directly from leadership
• A flexible, remote-first environment
• Competitive salary and performance-based commission
• 28 days of annual leave (including statutory).
• Growth opportunities within the company.

Job Type: Full-time

Pay: Up to $60,000.00 per year

Benefits:

• Paid time off

Application Question(s):

• Do you have 2–4 years of experience as an SDR in the healthtech and SaaS industry?

Ability to Commute:

• Boston, MA 02109 (Required)

Work Location: In person