Position Overview

Providing support to Outside Sales Reps by building rapport and maintaining customer relationships, following through on customer POs, and ensuring inventory is stocked as required. The sales desk receives inbound customer orders but also grows the business by actively upselling and promoting.

Pay for this position is $24-28/hr. DOE
Hours: 8 am - 5pm

Responsibilities

• Actively sell and service existing accounts via phone and email
• Prospect and develop new, exciting business relationships
• Learn about and promote new product lines.
• Work for and with outside sales staff
• Inventory management
• Understand each customer's needs to provide real, effective solutions
• Deliver exceptional customer service
• Professionally quote rates
• Provide customers with professional recommendations on options as well as pricing and availability data to meet customers' needs
• Process orders in a timely manner
• Work to continually advance self knowledge of products
• Assist with the management and maintenance of appropriate stock levels for the area programs
• Work in conjunction with operations to ensure efficient use of assets, while delivering a premium customer service experience

Qualifications

• Some college or trade school experience preferred.
• Industry experience a plus
• Some experience in quoting and inventory management
• Experience supporting outside sales team
• Excellent communicator, good phone manner and email skills
• Good math competency. Proficient with computers (word, excel, CRM)
• Desire to work in a customer-centric sales role, excellent customer service skills and ability to upsell
• Wants to contribute to the overall plan and team
• Problem solver, takes initiative, makes decision
• Sense of urgency, ability to work in a fast paced environment and to multi-task
• Positive, proactive and energetic attitude
• Ability to work well independently as well as being comfortable working with staff at all levels in the organization with different personalities
• Positive can do attitude
• Detailed/organized
• Comfort utilizing social media for business applications a plus
• Strong follow up skills
• Good organizational and time management skills.
• Attention to detail

Who We Are

Hardwoods Specialty Products is North America’s premier distributor of decorative surfaces, architectural building materials, and high-grade hardwood products used in residential and commercial construction. With 32 U.S. and Canadian branches—and as part of the broader ADENTRA family of brands with 85+ distribution centers—we’re shaping the spaces where people live, work, and play.

As part of our growing team of over 3,100 employees, you’ll be joining a company that values innovation, entrepreneurial thinking, and long-term career development.

Why Join Us?

• Competitive base salary + growth potential
• Comprehensive benefits: medical, dental, vision, life insurance
• 401(k) with company match
• Generous paid vacation
• Ongoing sales and leadership training
• Clear pathways to management and leadership positions
• Be part of a respected and stable company that’s rapidly expanding

ADENTRA and each of its flagship brands is an equal opportunity employer and is dedicated to creating an inclusive environment, welcoming applicants from all backgrounds, experiences, and perspectives. As part of our hiring process, candidates may be required to undergo pre-employment drug testing and background checks unless prohibited by state or local law.

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have any experience in supporting an outside sales team?

Experience:

• building materials: 2 years (Preferred)
• Customer service : 2 years (Required)
• Inside sales: 1 year (Preferred)

Ability to Commute:

• Rogers, MN 55374 (Required)

Work Location: In person