Do you thrive on precision, structure, and clearly defined procedures? Are you someone who enjoys digging into details, following through on tasks, and delivering top-notch service? If you’re organized, dependable, and take pride in supporting a team, we want to talk to you.

We’re seeking a proactive and detail-driven Underwriting Assistant to support our Underwriting department. In this role, you’ll manage administrative and customer service tasks related to insurance policy renewals, new applications, and updates—ensuring accurate data handling and seamless communication with clients and internal teams.

What You'll Do:

• Be the first point of contact for incoming calls and inquiries, providing courteous and knowledgeable support
• Communicate confidently with policyholders via phone and email
• Gather, track, and follow up on documentation for new and renewal insurance applications
• Maintain a follow-up system to ensure timely receipt of required materials
• Enter, update, and manage detailed data in internal systems and Excel
• Draft concise correspondence and internal notes
• Collaborate with the team, accept feedback, and contribute to a culture of continuous improvement
• Additional duties as needed

What We’re Looking For:

• Strong attention to detail and accuracy with the ability to prioritize
• Excellent verbal and written communication skills
• High level of organization with the ability to multitask
• Comfort using databases, Microsoft Excel, and internal systems
• Customer service or administrative experience—insurance background a plus
• A dependable team player with a desire to learn and grow

About Us:

R&A Risk Professionals, a division of PMMIC Group Holdings, Inc., specializes in pollution liability coverage for petroleum storage tanks. Operating from our Jefferson City office, we provide comprehensive underwriting, claims, and customer service support. As the administrator of the Petroleum Storage Tank Insurance Fund (PSTIF) for the State of Missouri, we oversee program operations and ensure compliance with state requirements. This position plays a key role in supporting the administration of the PSTIF program.

We’re a small but growing company that values accuracy, professionalism, and collaboration. Our close-knit team of dedicated professionals is passionate about delivering high-quality service and building lasting client relationships. If you're looking for a stable environment where your contributions are seen and valued, you’ll feel right at home here.

Why Join Us?

• Small-company, family-type environment
• Opportunities for professional development
• A team that values integrity, accountability, and innovation

Are you ready to bring your energy, organization, and customer service skills to a supportive team? We’ll know if you’re the right fit. Apply now!

Job Type: Full-time

Pay: $40,000.00 - $47,000.00 per year

Education:

• High school or equivalent (Required)

Ability to Commute:

• Sioux City, IA 51101 (Required)

Work Location: In person