We are seeking a motivated, detail-oriented Junior Digital Designer who is eager to learn, contribute, and grow while supporting the evolution of our partners’ digital products and creative initiatives. In this role, you will collaborate closely with designers, developers, business analysts, and other stakeholders to create user-centered, accessible, and visually engaging experiences. Our designers support a variety of projects and initiatives, which means priorities can shift quickly. Successful candidates are proactive, adaptable, and comfortable asking questions, seeking feedback, taking ownership of their work, and contributing ideas in a collaborative team environment. We are looking for someone who enjoys solving problems, embracing new challenges, and continuously developing their skills while helping deliver high-quality design solutions.

Responsibilities:

• Apply a user-centered design approach under guidance of senior designers.
• Assist in creating UX/UI deliverables from concept to high-fidelity.
• Collaborate with designers, developers, QA, stakeholders.
• Implement design direction from Senior Design team members.
• Iterate designs based on feedback.
• Follow design systems, style guides, and accessibility standards.
• Assist with PowerPoint decks and visual storytelling.
• Review designs for quality and consistency.
• Create wireframes, user flows, prototypes, and high-fidelity designs under guidance from senior designers.
• Assist with user research, usability testing, and synthesis activities.
• Apply accessibility best practices, including Section 508 and WCAG standards.
• Participate in design reviews, critiques, and collaborative workshops.
• Take ownership of assigned design tasks and drive them to completion with guidance from senior team members when needed.
• Proactively identify opportunities for improvement and contribute ideas during team discussions and design reviews.
• Communicate design decisions, questions, and recommendations clearly to teammates and stakeholders.

Requirements:

• U.S. Citizen.
• Ability to obtain a Federal Public Trust clearance.
• 1–4 years of UX/UI experience.
• Portfolio required.
• Familiarity with Figma, Adobe CC, and similar tools.
• Understanding of responsive design, usability and accessibility principles.
• Basic understanding of user research methodologies and usability testing.
• Strong verbal, written, and presentation communication skills.
• Demonstrated curiosity and willingness to learn new tools, processes, and technologies.
• Comfortable asking questions, seeking clarification, and participating in collaborative discussions.
• Ability to work independently, manage assigned tasks, and proactively communicate progress and blockers.
• Receptive to feedback and able to apply it constructively to improve designs and professional growth.

USPS Requirements:

• United States citizen, permanent resident, or citizen of American Samoa or other U.S. territory
• Recent employment history
• Ability to pass a criminal background check, drug screening, and medical assessment

Background Checks: The criminal background check is conducted using United States information resources only (e.g., FBI fingerprint check, state and county checks). A criminal background check involves a 10-year inquiry for any location where the individual has resided, worked or gone to school within the United States or its territories. As a result of this limitation, the criminal background checks of individuals who have not resided in the United States or its territories for the preceding 5-years may not be considered complete. The background check service may be able to process inquiries for U.S. Citizens only, but only if their time spent out of the country was spent as: a trailing spouse or dependent of someone working for the U.S. government (military or civilian), a missionary, a student attending school in a foreign country, a Peace Corps participant, or as an employee of a U.S.-based employer/company. If the background check service is unable to perform a complete background check because of residency outside the United States, such individuals will be ineligible.

• Residency requirement for background checks
• Must be registered with Selective Service if applicable

Preferred Qualifications:

• UX/UI, HCI, or design-related education.
• Exposure to Agile/SCRUM.
• Familiarity with USWDS, 18F, iOS/Android standards.
• Awareness of Section 508 / WCAG standards.
• Coding and/or HTML/CSS/JS experience is an asset.
• Proficiency in Adobe Photoshop and Adobe Illustrator required
• Experience with Figma and/or Adobe XD for digital product and interface design.
• Familiarity with Adobe Creative Cloud applications such as InDesign, Acrobat, Premiere Pro, After Effects, or similar creative tools
• Experience creating and editing presentations in Microsoft PowerPoint, including visual storytelling, layout design, and presentation development.
• Proficiency with Microsoft Office applications, including PowerPoint, Word, and Excel.
• Understanding of responsive design, usability, accessibility, and user-centered design principles.