We are seeking an experienced, hands-on Luxury High-Rise Building Manager to lead the opening and daily operations of a boutique 100-unit wellness-focused luxury residential building in Brickell.

This is a start-up environment, requiring a strong operational leader who can establish structure, build systems, and create a high-touch resident experience from the ground up. The property is intentionally small-scale, requiring a highly visible, engaged, on-site manager who is involved in day-to-day operations rather than a desk-only leadership role.

Key Responsibilities

• Lead all pre-opening and stabilization operations, including vendor onboarding, staffing, inspections, and readiness planning
• Establish and enforce luxury service standards appropriate for a boutique 100-unit building
• Act as the on-site operational leader, maintaining strong daily visibility with residents and staff
• Oversee all building operations including maintenance, housekeeping, security, and concierge services
• Develop and manage operating budgets, vendor contracts, and service agreements
• Ensure compliance with all building codes, safety requirements, and association policies
• Implement and support wellness-focused amenities and programming
• Build strong resident relationships and maintain a proactive service culture
• Respond to and resolve resident concerns quickly and professionally
• Coordinate with ownership and stakeholders during transition and stabilization phases
• Recruit, train, and lead a small, high-performing on-site team

Qualifications

• 5–10+ years of experience in luxury condominium or high-rise property management
• Strong start-up / pre-opening experience required
• Hands-on operational leadership style (must be present and engaged on-site)
• Experience managing smaller luxury buildings preferred (100–200 units ideal)
• Strong understanding of luxury service expectations and resident experience
• Experience in Miami luxury residential market preferred
• Knowledge of building systems, vendor management, and operational controls
• Excellent leadership, communication, and organizational skills
• CAM license preferred or ability to obtain

Ideal Candidate Profile

• Highly visible, resident-facing operational leader
• Comfortable managing a boutique property with hands-on involvement
• Strong ability to build systems, structure, and culture from the ground up
• Committed to delivering a five-star wellness-driven residential experience
• Organized, calm under pressure, and solution-oriented

Compensation & Opportunity

• $120,000 – $130,000 annual salary
• Opportunity to lead a boutique luxury wellness property from inception
• High-impact role with strong visibility and ownership collaboration

Immediate consideration available.

Job Type: Full-time

Pay: $120,000.00 - $145,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Please briefly describe your experience managing luxury or high-rise properties.
• What is the largest property (number of units) you have managed?
• Do you have experience working in properties with luxury amenities (valet, concierge, spa, etc.)? (Yes / No)

→ If yes, please describe.

• Have you been involved in the opening of a new property or developer turnover?
• Please describe your role during a property opening or turnover.
• What processes, systems, or operations have you implemented from scratch?
• How do you define exceptional customer service in a luxury residential environment?
• Do you have experience managing teams such as front desk, maintenance, and security?
• How many employees have you directly supervised?
• Please describe your leadership style.
• Do you have experience preparing and managing annual budgets?
• Do you have experience with reserves, audits, or financial reporting?
• Which property management systems have you used?

Experience:

• Property management: 5 years (Required)

License/Certification:

• LCAM (Required)

Work Location: In person