Job Summary

Supports the Office of the Chief Compliance and Legal Officer (CCLO) with daily office operations. Drafts routine correspondence, maintains and updates departmental documents and spreadsheets, processes incoming and outgoing mail, and orders office supplies. Establishes and maintains department filing system, including assisting with the online contract management system. Coordinates committee meeting logistics, attends meetings, and prepares meeting minutes. Assists the paralegals and attorneys with requests for records, routine legal processes, and requests for subrogation information.

Education & Experience

Key Responsibilities

• Demonstrates positive customer relations skills in dealing with the attorneys, paralegals, TriWest staff, providers, beneficiaries, subcontractors, and other entities.
• Provides administrative support for the CCLO.
• Processes routine paperwork received by the CCLO, seeking follow-up from other departments and ensuring timely responses to a court, attorney's office, government agency or other parties; and escalating for Attorney review as necessary.
• Provides paraprofessional and administrative duties for the Legal Department with a high degree of accuracy, confidentiality, discretion and independent judgment.
• Coordinates with internal and external parties to ensure appropriate execution of the UCC liens.
• Performs administrative support duties including coordination or execution of special projects, handling of phone calls, calendar management, coordinating meetings/conferences, onboarding new employees, maintenance of legal matter management, e-billing and analytics tools, creating and socializing meeting agendas, manage department invoices, record management, maintaining the legal mailbox preparing meeting minutes, drafting routine correspondence, updating departmental documents, and copying, faxing and scanning documents.

Competencies

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.

Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.

Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.

Technical Skills: Proficient with Project, Excel, Word, Power Point, Access, Visio; ability to maintain the confidentiality of information with tact and discretion.

Working Conditions

Taking Care of Our Nation’s Heroes.

It’s Who We Are. It’s What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®!

Our job is to make sure that America’s heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996.

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage
• Paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer time

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.