Job Summary

We are seeking a dynamic and detail-oriented E-commerce Order Fulfillment & Inventory Control Coordinator to join our fast-paced logistics team. In this vital role, you will oversee the accurate processing of online orders, manage inventory levels, and ensure seamless warehouse operations to support our growing e-commerce business. Your proactive approach will help optimize order accuracy, improve shipping efficiency, and maintain optimal stock levels, contributing directly to exceptional customer satisfaction. This position offers an exciting opportunity to work with cutting-edge inventory management systems and logistics processes in a collaborative environment dedicated to excellence.

Responsibilities

• Process, pick, pack, and ship online customer orders accurately and efficiently.
• Verify order accuracy before shipment to ensure customer satisfaction.
• Receive, inspect, and stock incoming inventory.
• Monitor inventory levels and perform routine cycle counts to maintain inventory accuracy.
• Update inventory quantities within the e-commerce and inventory management systems.
• Investigate and resolve inventory discrepancies.
• Prepare shipping labels and coordinate shipments with carriers such as UPS, FedEx, and USPS.
• Maintain a clean, organized, and safe warehouse and fulfillment area.
• Assist with product labeling, packaging, and merchandising as needed.
• Process product returns and restock inventory when appropriate.
• Communicate with customer service regarding order issues, backorders, or shipping delays.
• Support seasonal inventory counts and warehouse projects.
• Follow company procedures for quality control, inventory management, and workplace safety.

Requirements

• Proven experience in warehouse operations with a focus on e-commerce order fulfillment and inventory control.
• Familiarity with warehouse management systems (WMS), ERP platforms such as AS400 or equivalent, and inventory management software.
• Strong knowledge of shipping logistics, including shipping & receiving procedures, trade compliance, and international trade regulations.
• Proficiency in Microsoft Office applications for reporting and documentation purposes.
• Ability to perform basic math calculations accurately for inventory counts and order processing.
• Experience operating warehouse equipment such as reach trucks, pallet jacks, forklifts (certification preferred), and RF scanners.
• Excellent data entry skills with attention to detail for maintaining precise records of inventory movements.
• Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment.
• Customer service mindset with effective communication skills to liaise with team members and external partners effectively.

Join us in delivering exceptional e-commerce experiences by ensuring our warehouse operations run smoothly! We are committed to supporting your growth through comprehensive training on our logistics systems while fostering a collaborative team environment dedicated to innovation and excellence. All roles are paid positions that contribute directly to our mission of providing outstanding service worldwide!

Pay: $18.50 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• E-commerce: 1 year (Required)

Work Location: In person