Repair Technician (Consumer Electronics)

Location: Nashville, TN
Full-Time | Hourly | $1,000 Sign‑On Bonus for Full‑Time Hires

About Us
We’re part of the Goldie Group family — a 100% family‑owned business with over three decades in mobility and wireless technology logistics. We partner with carriers, OEMs, insurers, and service providers to deliver scalable, high-quality lifecycle solutions across devices from mobile handsets to wearables and AV equipment.

Here, every team member is more than a repair tech — you’re a steward of quality, sustainability, and innovation. Our mission is to reduce electronic waste, extend device life, and support our customers through best-in-class refurbishment, diagnostics, and service.

(Responsibilities)

• Inspect, triage, troubleshoot, and repair a wide range of consumer electronics (smartphones, laptops, tablets, wearables, AV gear)
• Disassemble, reassemble, repair or replace defective components, wiring, connectors, flex cables, and electronics modules using hand tools, precision instruments, and diagnostic tools
• Perform firmware/software updates, re-flashing, calibration, signal test, and diagnostic validation
• Track repair workflow and device status using our internal warehouse and repair management systems
• Maintain rigorous quality standards — ensure all repairs meet or exceed operating tolerances
• Collaborate with cross‑department teams (logistics, quality, engineering) to monitor defect trends and escalate root‑cause issues
• Stay current on industry developments, device internals, new tools, and emerging repair techniques
• Follow workplace safety protocols and “repair best practices” to protect devices, data, and team

(Qualifications & Ideal Traits)

• Proven experience in electronic repair (mobile, laptop, tablets, etc.) — must be comfortable diagnosing, soldering, testing and component-level work
• Certification(s) a plus: WISE Level 2, OEM mobile certifications (Apple, Samsung, Motorola, etc.)
• Strong understanding of electronics fundamentals (signal integrity, microcontrollers, RF basics, power circuits)
• Comfortable using multimeters, oscilloscopes, microscopes, and related test equipment
• Basic-to-moderate software/firmware knowledge (firmware flashing, OS repair, diagnostics)
• Analytical thinker, detail-oriented, high sense of urgency — capable of working independently and taking ownership
• Excellent verbal & written communication skills; ability to document work clearly
• High school diploma / equivalent; further technical schooling or certifications advantageous
• Preferred: bilingual (English/Spanish)

Why This Role Is Great for You

Competitive Compensation & Sign-On Bonus
We want top talent — full-time hires receive a $1,000 sign-on bonus in addition to a competitive hourly rate (with overtime potential).

Career Growth & Technical Training
You’ll have access to ongoing training, cross-device/advanced diagnostics exposure, and the ability to expand your skill set into firmware, reverse logistics, or higher-level repair domains.

Mission with Impact
Join a company deeply committed to sustainability and lifecycle management of electronics. We lead with innovation, scalability, and environmental responsibility.

Strong Culture & Values
We’re family-owned in spirit and structure. We value open communication, mentorship, fairness, and accountability. You’ll work in teams that challenge you — and support you.

Comprehensive Benefits
Health, dental, vision, 401(k), PTO, paid holidays, training, and opportunities for advancement.

Job Type: Full-time

Base Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Work Location: In person