About the Opportunity

Mandarin Staffing is seeking an experienced Family Executive Assistant / Household Operations Manager on behalf of a warm, high-performing family in Atherton, California.

This position is ideal for a highly organized professional who enjoys solving problems, building systems, managing multiple priorities, and supporting a dynamic household with professionalism and discretion.

This is not primarily a childcare role. While the family has two school-age children, the primary responsibility is ensuring the household operates smoothly through exceptional organization, communication, and execution.

Responsibilities

• Manage the family's daily household operations
• Coordinate household staff, vendors, contractors, and service providers
• Maintain calendars, schedules, and ongoing projects
• Oversee children's school schedules, activities, appointments, and logistics
• Research vendors, products, and services
• Assist with travel planning and coordination
• Handle purchasing, returns, gifts, and household administration
• Track household projects and ensure timely completion
• Draft professional correspondence when needed
• Utilize technology and productivity tools to improve organization and efficiency
• Provide occasional after-hours support for urgent matters

Qualifications

• Minimum 5 years of experience as an Executive Assistant, Family Assistant, Household Manager, Estate Manager, or similar role
• Fluent in both Mandarin and English
• Exceptional organizational and project management skills
• Strong attention to detail and follow-through
• Comfortable managing multiple priorities in a fast-paced environment
• Calm under pressure with excellent judgment
• High integrity, discretion, and professionalism
• Must be legally authorized to work in the United States. U.S. citizens, permanent residents (Green Card holders), and candidates requiring H-1B transfer sponsorship are welcome to apply.

Preferred

• Experience supporting founders, executives, or high-net-worth families
• Experience coordinating household staff and vendors
• Familiarity with Google Workspace, task management platforms, and smart home technology

Pay: Up to $67,037.27 per year

Work Location: In person