Under regular direction and in compliance with standard operating procedures and policies, performs specialized and responsible administrative work. Responsible for relieving the President & CEO (“CEO”) of operational and administrative details as first priority, while working within the scope of established policies and procedures. Works effectively with City personnel, officials, vendors, and the public, using discretion and diplomacy. Maintains the CEO’s calendar and schedules and coordinates a wide variety of appointments, meetings, and provides preparatory support in the form of research and tailored presentations. Plans and coordinates meetings, logistics, and arranges travel for the CEO, as well as Greenville City Economic Development Corporation (GCEDC) staff when appropriate/needed. May accompany the CEO for certain meetings or events to ensure that presentation and technical support is readily available. Routinely coordinates with the Information Technology (IT) Department for any needed IT troubleshooting support and helps ensure that the GCEDC office is functioning efficiently and well organized. Works in conjunction with an array of key community economic development partners to coordinate and schedule strategic meetings and events. Receives and screens visitors and/or telephone calls; makes initial assessments of their needs, offering information and assistance, access to the CEO when appropriate, or referring them to appropriate staff member or department. Enters customer service requests into work management system and follows up for completion of service request. Appropriately responds to inquiries and complaints with tact and diplomacy. Provides a wide range of administrative and technical support to the CEO, followed by the GCEDC staff as is appropriate. Prepares replies to correspondence from dictations, instructions, or own initiative. Assists with contract management responsibilities. Assists with preparation of annual operating budget. Facilitates timekeeping functions and master calendar for the corporation and executive team. Performs department accounting support functions as needed, including expense reports for the CEO. Assembles and disseminates GCEDC presentations and City marketing collateral materials as needed. Creates and maintains accurate and complex records, databases and integrated filing systems. Makes copies, sends emails/texts/faxes, and distributes mail. Conducts research projects as directed. Assists with events, Board meetings, Council meetings, Real Estate breakfasts, new Investor Advisory Council, Merchants Association, Retail Task Force, Façade Improvement Committee, Intern Program, and handling of time sensitive requests such as Freedom of Information Act (FOIA), as well as other confidential matters as needed. Obtains price quotes as requested and assists with other corporation-related issues as needed.

Perform other duties as assigned.

Primary Work Location: Office environment.

Protective Equipment Required: None.

The City of Greenville is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Prospective and current employees should contact Human Resources to request an ADA accommodation.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.