Job Responsibilities

• Maximize productivity and efficiency through proper scheduling and analysis

• Ensure Team Members operate and sanitize all equipment properly

• Ensure proper care and maintenance of all equipment

• Monitor and achieve sales, margin, expense, and labor targets

• Maintain proper product assortment, merchandising, and inventory control

• Ensure products are cross-merchandised in accordance with guidelines

• Ensure adherence to category management schedules and planograms

• Ensure nutritional information is displayed correctly

• Hold ATLs, supervisors, and Team Members accountable for delivering outstanding customer service

• Maintain clear expectations to achieve the highest standards of retail execution

• Effectively delegate to and empower ATLs and Team Members

• Select, train, develop, mentor, motivate, and counsel Team Members to sustain a high-performance team and minimize turnover

• Provide timely, thorough, and thoughtful performance evaluations

• Foster and encourage a positive environment of outstanding teamwork, mutual respect, and exceptional morale

• Consistently communicate and model WFM vision and goals

• Maintain awareness of customer flows and needs; direct Team Members to satisfy and delight customers

• Respond promptly to customer needs and questions

• Establish and maintain collaborative and productive working relationships with departmental and store leadership

• Attend all meetings assigned by Leadership, including daily huddles.

• Promotes company program and initiatives as needed

• Maintains operational standards including but not limited to safety and store security protocols

• Ensure adherence to all company policies, procedures, and regulatory requirements

• Performs other duties as assigned by store or company leadership

Job Skills

• Clear communication and team collaboration skills

• Strong organizational skills

• Ability to prioritize and delegate tasks effectively

• Ability to visually examine products for quality and freshness

• Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends.

• Advanced knowledge of products, buying, pricing, merchandising, and inventory management.

• Food safety certification, for some roles. If not currently certified, will commit to completing certification within 6 months.

• Excellent interpersonal, motivational, team building, and customer relationship skills.

• Capable of teaching others in a positive and constructive manner.

• Thorough product knowledge.

• Advanced knowledge of regulatory and safety policies and procedures.

• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.

• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.

• Proficiency with email, Microsoft Office, and operations-related applications.

Experience / Qualifications

• 24+ months retail experience including 12+ months of team leadership experience.

• High school diploma or equivalent preferred

• Must be 18+ years old

Physical Requirements / Working Conditions

• Stand/walk for 6-8 hours per shift

• Lift up to 50 pounds

• Work in various to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.

• Perform work in a wet and cold environment.

• Perform repeated motions: bending, reaching, grasping, twisting, squatting

• Operate standard retail equipment safely including box cutters, knives, electric pallet jacks, forklifts, ladders, hand trucks, six-wheel carts, balers, and other heavy machinery.

• Exposure to refrigerated areas and FDA approved cleaning chemicals

• Flexible availability including nights, weekends, and holidays

• Thrive in a fast-paced retail environment

Bradenton Structure (Echelon Model)

The Bradenton location will function with a consolidated team operational model with two key structural changes: First, a unified operations model that combines Center Store (Grocery, Specialty, Whole Body) and Perishables (Meat, Seafood, Produce) teams. Second, the creation of a dedicated Inventory Management Team to centralize and optimize store inventory operations and order writing. This transformation is a cornerstone initiative which strengthens our labor management foundations with a customer-obsessed, forward-thinking innovative approach to operational organization. Benefits include:

• Operational Efficiency: Streamlined team structures eliminate redundancies and create clearer execution pathways, reducing administrative burden on leadership while improving task completion rates.

• Enhanced Team Member Development: Cross-functional team design provides team members with diverse experience across multiple operational areas, creating transparent career pathways and building versatile skill sets.

• Improved Customer Experience: Demand-responsive scheduling and clearer role accountability ensure the right people are in the right place at the right time to serve customers.

Team Leader Preferred Qualities

Leadership & People Development

• Experience leading teams of 15-30+ associates in retail or grocery settings

• Track record of coaching and developing team leads and supervisors

• Ability to build trust with frontline teams and drive accountability through clear expectations

Innovation & Adaptability

• Comfortable implementing new processes and programs at the store level

• Experience supporting pilot programs and providing feedback on operational changes

• Willingness to test new approaches and adapt based on results

• Demonstrates flexibility when priorities shift or new initiatives roll out

Operational Excellence

• Strong working knowledge of store operations: inventory, merchandising, shrink, safety, and compliance

• Consistent delivery of departmental goals for sales, shrink, labor efficiency, and customer metrics

• Experience working across multiple departments to support store needs

Self-Starter Mindset

• Takes initiative to solve problems within their area of responsibility

• Identifies and implements small-scale process improvements

• Makes decisions independently on day-to-day operational issues

Customer Focus

• Consistently models excellent customer service behaviors

• Coaches team members on customer-first approaches

• Responds quickly to customer concerns and escalations