Job Title: Office Manager
Company: Rescom Financial Services
Location: Austin, Texas, United States
Employment Type: Full-time
Salary: $120,000 - $180,000 USD per annum

Job Overview

Rescom Financial Services is a seasoned and respected mortgage provider, dedicated to advising clients every step of the way with professionalism and an upbeat, friendly attitude. We believe that our experience is paramount, but the experience our clients have with us is what truly sets us apart. We are seeking a highly organised and proactive Office Manager to join our team in Austin, Texas. The ideal candidate will be the backbone of our office operations, ensuring a smooth and efficient work environment that allows our mortgage professionals to focus on providing exceptional service. You will be instrumental in maintaining the positive, focused, and client-centred culture that defines our company.

Responsibilities

As the Office Manager, you will be responsible for a wide range of administrative and operational tasks. Your key duties will include:

• Overseeing the day-to-day operations of the office to ensure everything runs smoothly.
• Managing office supplies, inventory, and placing orders as necessary.
• Acting as the first point of contact for visitors, clients, and vendors, embodying the company's professional and welcoming ethos.
• Organising and coordinating company meetings, appointments, and corporate events.
• Handling incoming and outgoing correspondence, including emails and phone calls.
• Liaising with facility management vendors, including cleaning, catering, and security services.
• Assisting with the onboarding process for new employees and providing general administrative support to the team.
• Managing office budgets, processing invoices, and assisting with expense reports.
• Ensuring the office environment is clean, organised, and compliant with health and safety regulations.

Qualifications

We are looking for a candidate who can demonstrate the following skills and experience:

• Proven experience in an Office Manager, Front Office Manager, or senior Administrative Assistant role.
• Exceptional organisational and time-management skills, with a proven ability to prioritise tasks and meet deadlines.
• Strong written and verbal communication skills, with a professional and courteous manner.
• Proficiency in the full Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent problem-solving abilities and a proactive, can-do attitude.
• The ability to work independently and as part of a team in a fast-paced environment.
• A high level of discretion and professionalism when handling confidential information.
• Previous experience within the financial services or mortgage industry is highly desirable but not essential.