Summary/Class Characteristics

• Uniform Allowance: $260 annually
• POST Dispatcher Certificate Pay: 3% for POST Intermediate Dispatcher Certificate, 5% for POST Advanced Dispatcher Certificate.
• Bilingual Pay: up to $200 per month
• Public Safety Dispatcher Trainer: 5% as assigned
• Shift Differential: 3% if assigned to swing shift, 5% if assigned to graveyard shift
• Longevity Pay: 5% after 15 years of service with the City

• CalPERS Retirement: 2% at 60 for "classic" members, 2% at 62 for new members.
• CalPERS Health Program: City pays 95% of Bay Area Kaiser rate premium for employee and eligible dependents
• Dental/Vision/Life/LTD Insurance: paid 100% by City
• Sick Leave: earn 96 hours per year with unlimited accrual
• Compensatory Time Off Bank: earn hours at 1.5 times actual hours worked up to 240 hours
• Vacation Time: earn 80-200 hours per year depending on years of service
• Cash in Lieu of Medical/Dental Benefits: receive 50% of Kaiser Bay Area premium and Dental premium as cash payment (with proof of other insurance for employee and eligible dependents)
• Employee Assistance Program: Support and benefits, for you & eligible family members, paid for by the City
• Wellness Benefit: $500 annual allowance (subject to the annual budget approval process and may change in the future)
• Paid Parental Leave - up to 8 weeks of paid time for qualifying family bonding

Duties

The duties, skills, and demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential duties, skills, and demands.

• Receive 911 emergency and non-emergency calls for service; evaluate the nature of the emergency; enter information into computer terminals; determine appropriate response level, priority and type of resources required, dispatch police, fire, and medical personnel and equipment; update and monitor information related to the event.
• Monitor radio traffic and request for services, relay information and/or instructions to personnel, work with other agencies and coordinate mutual response radio traffic.
• Maintain records of calls for service using the computer aided dispatch system; maintain and access business and premise history files for emergency and other necessary contacts.
• Process and enter citations into the records management system and perform related clerical duties.
• Operate in-house and radio paging systems.
• Monitor closed-circuit security cameras.
• Assist citizens at the Police Station after business hours. Coordinate responses to after hour emergency calls for City services.
• May provide new employees with an orientation to City dispatch procedures and services.
• May be required to provide court testimony.
• Perform related duties as assigned.

Qualifications

• Modern office practices and procedures, computers, and software applications.
• Proper English usage, grammar, spelling, and punctuation.
• Alphabetic, chronological, and numeric filing systems.
• Effective communication techniques.
• Community resources.
• City and surrounding geography.

Physical Demands and Working Environment

While performing the duties of this job, the employee is regularly required to sit; use the computer keyboard and mouse, use hands to finger, handle, or feel; reach with hands and arms; talk and hear; stand, walk, and stoop, or crouch. Occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee will work in an office environment where the noise level is usually moderate.

The City of Petaluma offers a wide-ranging, comprehensive benefit package including CalPERS retirement, medical, dental, vision, life, LTD, etc. For more information regarding the benefits associated with this position, visit our website: https://cityofpetaluma.org/employee-benefits-information/