Job Description

Job Responsibilities

• Coordinates activities and processes in support of Economic Development:
  • • Assembles and leads multi-disciplinary project teams.
    • Identifies the scope of an assigned inquiry and decides logical action to meet inquiry requirements and deadlines.
• Provides ongoing customer support and coordination:
  • • Facilitates communication between service providers and internal customers/departments, which may include technical support.
    • Responds to customer concerns and works with appropriate parties for resolution.
    • Coordinates and manages feasibility request processes for customers.
    • Understands the general costs, rate structure, feasibility, and estimates pertaining to the schedule and budget development, for projects and inquires.
• Partners across PSE to facilitate process and technical solution:
  • • Feasibility inquiries may involve new construction, upgrades and modifications of the electric distribution and transmission system; substations; gas pipelines, district regulators and other gas facilities.
    • Feasibility inquiries may also include the addition of new generation facilities and modifications, upgrades to existing facilities, and an exploration of new or different technologies to find a solution to customer energy needs.
    • Work in partnership with internal departments, service providers, and external entities to coordinate feasibility inquiries and obtain appropriate resources.
    • Facilitates technical assistance to internal and external customers. Applies general rules, standards and guidelines to specific technical problems. Understand and communicate technical information effectively – written and oral communication – with internal and external audiences including the ability to translate technical information to a variety of audiences, and customer questions and concerns to PSE technical teams.
• Responsible for oversight of feasibility processes and providing ongoing internal and external customer support:
  • • Supports activities related to feasibility inquiries.
    • Reports on feasibility inquiries’ progress as directed.
    • Ability to organize and track information.
    • Gathers, consolidates and analyzes facts in relation to feasibility requirements.
• Provides support and response during storms and emergencies.
• Performs other duties as assigned.

Minimum Qualifications

• Bachelor’s Degree in Economics, Business Administration, Project Management, Engineering or related discipline and/or related work experience.
• At least 5 years relevant work experience coordinating tasks while partnering with customers to support energy needs and/or other relevant customer needs.
• Experience coordinating and/or leading projects directly related to supporting customer energy capacity and feasibility and/or other relevant customer needs.
• Demonstrated strong written and verbal communications skills and ability to work as part of a team.
• Knowledge and experience in scheduling, estimating, accounting and finance principles.
• Strong customer focus with the ability to partner with customers to resolve issues, understand needs and strategize solutions.
• Ability to work with a variety of teams in a collaborative way.

Desired Qualifications

• 7 years’ experience managing feasibility infrastructure projects and customer inquiries.
• Strong communication and presentation skills and techniques to bring about agreement between divergent points of view.
• Ability to write clear, concise and direct narrative and reports.
• Strong analytical, problem-solving and conceptual skills for single of multiple technical areas.
• Negotiating and critical thinking skills.
• Knowledge of utility methods, techniques and procedures involved in budgeting, procurement and contract administration.
• Advanced Project Management Training and Project Management or Construction Management Certification from an accredited institution (PMI or College).
• General knowledge of techniques used to involve community members in development of projects affecting their community.

Additional Information