Job Overview
We are looking for a driven and service-oriented retail professional with a deep passion for luxury goods and fine jewelry. This role requires strong sales acumen, attention to detail, and the ability to cultivate long-term client relationships through personalized service and deep product knowledge. As a key team member, you will contribute directly to business growth and the elevated customer experience our brand is known for.

Responsibilities

• Drive sales performance by meeting and exceeding individual and store targets, while delivering exceptional client service.
• Serve as a Key Holder with responsibility for store opening/closing procedures and operational oversight as needed.
• Build and nurture relationships with a sophisticated clientele, many of whom are multigenerational patrons of the brand.
• Master a complete understanding of our products, materials and collections.
• Collaborate closely with the store team and operations manager to process information/ merchandise through the POS system.
• Embrace the intricacies of working with a small team, ability to shift between jobs when needed.
• Maintain visual merchandising to company standards
• Work with team members in maintaining a presentable store environment.
• Demonstrate and support excellent teamwork/ lead by example
• Weekly staff meetings with team members to discuss current events, exhibitions, training, new products, directives from corporate and operational issues.
• Collaborate closely with Operations manager and President/Owner providing valuable insights and feedback to further enhance the productivity and atmosphere of the store.
• Ability to convey the story/ legacy of Seaman Schepps and the inspirations behind the collections.

Requirements

• Bachelor’s degree preferred.
• 5 years of proven success in luxury retail sales, preferably within high-end jewelry.
• Energetic team player with strong written and verbal communication skills and an innate ability to engage and inspire clientele.
• Strategic thinker with the ability to support business operations, merchandising, and store growth initiatives.
• High level of organization, initiative, and adaptability in a boutique retail environment.
• Tech-savvy and proficient with retail systems, CRM platforms, GOOGLE Docs & and Microsoft Office Suite.
• Previous experience in an operational role is a must, with the ability to work in a fast changing environment.

Why you’ll love it here:
Work with one of America’s family owned and influential luxury jewelry brands.

Be part of a tight-knit, passionate team in a boutique setting with direct access to leadership.

Enjoy a meaningful role where client relationships, artistry, and heritage are valued as much as sales performance.

Competitive compensation and career growth potential.

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person