Company Description

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Enters data into computer system for production of documents for Sales, VOA, and/or various corporate departments as requested.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Keeps track of data and source documents received, then compiles, sorts and verifies accuracy of contract data to be entered.
• Contacts preparers of source documents to resolve questions, inconsistencies or missing data.
• Input data from source contract documents into computer following format of program entering necessary codes and making necessary corrections to information entered.
• Record completed work and respond to inquiries regarding entered data. Transfer entered information into database.
• Files or routes source documents after entry.
• May print and prepare documents for mailing by highlighting, marking where owner, witness and notary sign and stamp documents and input proper mail out code.
• Handles owner inquiries regarding documents.
• Special projects as designated by the manager or lead.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience. Timeshare experience a plus.

LANGUAGE SKILLS:

Ability to follow detailed instructions and correspond effectively in verbal and written form. Ability to read and interpret documents. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Bilingual in English and Spanish/Portuguese a plus.

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Have you ever worked for Westgate?
• Do you currently live within 50 miles of Gatlinburg, TN 37738?

Work Location: In person