JOB SUMMARY:

Under moderate direction of the laboratory manager, collects laboratory specimens by venipuncture, capillary puncture, and arterial puncture for subsequent testing and collects throat culture specimens. Performs additional basic laboratory procedures under close direction of techs as proficiency is demonstrated and documented. Exhibit the values of F.I.R.S.T. (Friendliness, Innovation, Respect, Service, and Trust).

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:

• Performs comprehensive phlebotomy skills for subsequent test procedures.
• Provides collection instructions for outpatients.
• Performs basic test procedures as designated by the Laboratory Director and/or supervisors following appropriate training and documentation of proficiency.
• Performs comprehensive computer skills per established protocol to ensure appropriate and timely transmission of test results.
• Processes reference laboratory specimens and reports to ensure accurate test requests and report delivery.
• Performs general clerical and office functions to support technical and supervisory staff.
• Processes specimens upon receipt from in-house and outreach areas and assures proper distribution for testing.
• Prepares registration forms for all clinic and reference areas once received for proper distributions to billing medical records and other aid areas that need record of this info.
• Performs proper documentation of assigned monitors in area of daily assignment and others as assigned through performance improvement, to enhance in-patient and out-patient quality and satisfaction.
• Supports lab customer service throughout the system for those who submit specimens. Maintains a high level of knowledge on collection procedures and proper ordering methods to assist and instruct in-house and reference areas on proper collection of specimens, using proper transportation to the lab.
• Performs point of care testing following appropriate training and documentation of proficiency.
• Assists Lab Client Services Facilitator in training new Associates as needed.
• Coordinates and dispatches external transport staff for routine and stat pick-ups/deliveries throughout the EMH system, our clients, and our service area.
• Performs supply ordering functions upon submission of supply requests for those who submit testing throughout the system.
• Considers the age of the patient served, applies knowledge of growth and development and age-specific techniques through the life span (neonates/infants, pediatrics, adolescents, adults, and geriatrics) in planning and implementing care.
• Performs other related duties as assigned.

PROFESSIONAL DEVELOPMENT:

• Demonstrates a commitment to professional accountability and growth to maintain and expand knowledge and skills.
• Contributes to the achievement of the mission and philosophy of the Organization.
• Contributes to the effective operations of the Organization d demonstrating dependability in job performance.
• Demonstrates a commitment to incorporating the core concepts of patient family centered care into practice (dignity, respect, information sharing, and participation.
• Demonstrates a commitment to the development and implementation of shared governance across the Organization.

WORKING CONDITIONS, HAZARDS AND PHYSICAL EFFORT:

Works standard work week with overtime as necessary. Staffing may require alteration to a regularly scheduled shift. Long periods in a stationary position and moving around the unit are required. Must be able to move or position 50 lbs. independently. Frequent potential exposure to laboratory chemicals that may be toxic, caustic, or flammable. Moderate stress level. Numerous phone calls and interruptions to provide customer service. The task of this job involves significant exposure to blood, body fluids, and tissues.

CONTACTS WITH OTHERS:

Frequently has direct patient contact. Frequent contact with physicians, visitors, family members, associates, and in the outpatient area with radiology and EKG personnel.

EQUIPMENT USED/SPECIAL SKILLS REQUIRED:

Works with specimen collection devices including needles, syringes, and vacutainers. Uses centrifuge and basic laboratory tools. Good patient interaction skills.

One year of phlebotomy experience preferred. Computer skills and knowledge of medical terminology.