Come join our amazing team and work on-site in Orange!

The Pre-Foreclosure Specialist I will be responsible for monitoring vendors and CMS activities during the breach process, processing of an eligible foreclosure referral, and referral validation process. Effectively collaborate and communicate with support groups within servicing to ensure proper referral timelines are met. Perform all duties in accordance with the company’s policies and procedures, investor requirements and all US state and federal laws and regulations, wherein the company operates. The Target Pay range for this position is $20.00 to $22.00 per hour.

What you'll do:

• Maintains, reviews, follows-up and ensures timely and accurate completion of all regular scheduled steps within the foreclosure referral process on a daily basis.
• Effectively communicate with default and servicing support groups, clients during the foreclosure referral proceedings.
• Performs routine follow-up on a daily basis.
• File preparation and bulk dispositioning during breach processing.
• Dispositioning of breach or re-breach request within established service level agreements (SLAs).
• Pre-Foreclosure referral due diligence completed to ensure adherence and compliance with all state, federal, and investor requirements.
• Proper management of Custodians during collateral order, scanning and foreclosure template setup.
• Utilizes all applicable tools available to effectively manage pipeline which may include but not limited to; system of record, vendor tracking software-queuing, as well as control reporting.
• Properly maintains system of record and/or vendor tracking software to ensure proper notification/reporting to Investor, Client, Borrower, State, or Federal/Government Agency during foreclosure referral completion.
• Ensures all foreclosure procedural documents are imaged timely.
• Work with immediate team lead or supervisor for optimal resolutions on “exception cases”/lien threats including but not limited to tax sales, drug seizures, or contested foreclosures as identified.
• Identifies, remediates, and resolves complex/escalated matters with management guidance, and approval to avoid delays in the foreclosure process.
• Documents all servicing, action taken, delays, follow-up, and phone conversations in the system notes.
• Monitors vendor performance and properly notify Department Manager, Vendor Management, Oversight Management, or Client Management when performance issues occur (vendors’ inability/failure to comply with investor/insurer procedures and/or CMS requirements).
• Performs other duties and special projects as assigned.

What you'll need:

• High School Diploma or equivalent work experience; some college preferred.
• One (1) year of Foreclosure experience or two (2) years’ banking/mortgage experience.
Notary Public or prior Paralegal experience preferred.

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com .

What We Offer:

• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
• Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

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Notice to all applicants: Carrington does not do interviews or make offers via text or chat.