Whisker is redefining what it means to live with cats—designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what’s possible for cats and the people who love them. We believe the future is feline. And we’re imagining that future today.

This role will be onsite 5 days a week out of our Juneau, Wisconsin office. Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend.

Bilingual speaking candidates are encouraged to apply!

What You’ll Do:

The Production Supervisor will oversee the overall operations of specific areas ensuring production goals, consistent quality standards, and customer delivery requirements are all achieved. The Production Supervisor will lead team members and organize workflows in complex assembly operations.

Second Shift (3:00 PM – 11:30 PM CST)

(Overtime and weekends as required)

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.

• Directly supervises a team of 20-30+ production associates to ensure they consistently meet performance metrics and achieve production goals.
• Occasionally steps in to assist the line by assembling product, and covering for breaks and absent associates.
• Evaluates team and individual performance via consistent coaching and performance reviews to make recommendations for staffing, pay increases, and promotions.
• Follows policies, exercises ethical judgment, and ensures transparency in identifying, managing, and reporting issues. Supervises others effectively, holding them accountable to maintain these standards.
• Reviews production orders or schedules to ascertain product data such as types, quantities, and specifications of products. This includes meeting scheduled delivery dates in order to plan department operations.
• Ensures successful team operations by communicating job expectations; planning, monitoring, and appraising job results; initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintains staff by selecting and training team members, then developing personal growth opportunities.
• Maintains workflow by monitoring steps of the process; observing equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; initiating and fostering a “One Whisker” spirit of cooperation within and between departments.
• Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries.
• Maintains quality of product by establishing and enforcing organization standards.
• Ensures operation of equipment by calling for repairs; evaluating new equipment and techniques.
• Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data; answering questions and responding to requests.
• Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements; implementing change.
• Ensures timecard accuracy for all department team members through the company payroll system.
• Engages in 5S ("Sort", "Set In order", "Shine", "Standardize" and "Sustain”) activities.
• Performs additional responsibilities when required

Leadership Responsibilities:

Directly supervises department Teams. Carries out supervisory responsibilities following Whisker policies and applicable laws. Responsibilities include interviewing, training, hiring, planning, assigning, and directing work, appraising performance, addressing team issues, and upholding safety and quality guidelines. May manage multiple production areas to help cover when other leadership is unavailable.

What You’ll Bring:

• 5+ years experience in a manufacturing or distribution environment.
• 5+ years of experience managing people and teams is preferred.
• Exhibits Whisker Core Values (Empower, Understanding, Tenacity, Innovative and Anticipatory)
• Excellent oral and written communication skills; Ability to effectively communicate through department and one-on-one meetings.
• Ability to organize and evaluate programs, records, and documents
• Ability to pay attention to detail and accurately record data
• Ability to respond courteously and knowledgeably to the needs of all internal and external stakeholders
• Ability to maintain a professional atmosphere in a fast-paced, manufacturing environment with numerous interactions and interruptions
• High degree of initiative, self-motivation and ability to motivate others
• Ability to provide a working atmosphere that is positive and productive
• Ability to develop and implement effective staff training procedures
• Ability to hold others accountable to standards and expectations
• Ability to establish and maintain cooperative working relationships with team members and colleagues
• Promote safety and housekeeping policies and guidelines, including associate education and employee empowerment
• Maintains confidentiality of proprietary information

Not Required but Nice to Have!

• Associate’s or Bachelor’s degree in a related field
• LEAN practice and event experience

Benefits & Purrks:

Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow’s pet products—plus a whole lot of extras. You will also be provided with:

• Premium Medical/Dental/Vision insurance
• Paid parental leave
• Whisker Parents Program
• 1 day "pawternity" leave for new pet adoption
• Pet Insurance Discount
• 401K match
• Flexible spending accounts
• Company-paid short-term disability and life insurance
• Employee Assistance Program (EAP)
• Generous paid time off
• 14 Paid Holidays
• Top of the line equipment
• Pet-friendly office
• Whisker products and swag
• Continuing education Support
• On-site gym with Peloton
• Referral program

Statement of Inclusivity:

We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.

Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.