The Transition/Onboarding Lead will play a critical role in ensuring the successful onboarding, transition, and stabilization of clients onto EY’s IFMS operating model. This role spans onboarding readiness, end-to-end transition execution, and transition PMO leadership, providing strong governance, coordination, and transparency across complex, multi-workstream engagements.

Key Responsibilities:

• Lead and own end-to-end transition and onboarding delivery, including planning, execution, governance, budgets, dependencies and stabilization.
• Act as the primary client point of contact during transition, managing communications, risks, issues and escalation to ensure a controlled onboarding experience.
• Own onboarding readiness across policies, controls, operating practices, data migration, knowledge transfer, and technology enablement, working in close coordination with business and technology SMRs.
• Drive structured change management, communications, and adoption to enable smooth delivery and operational readiness.
• Drive consistency and efficiency through standardized templates, dashboards, and PMO enablement tools.
• Prepare steady‑state readiness criteria and completion checklists.
• Collaborate with delivery teams to enable smooth handoff to steady-state operations.
• Deliver clear, executive-ready dashboards and insights highlighting status, risks, decisions required, and upcoming actions.
• Manage transition quality gates, cutover readiness, and go‑live governance to ensure smooth onboarding of client services into steady‑state operations.

Qualifications:

• Bachelor’s degree in Business, Finance, Project Management, or related field.
• 10+ years of experience in managed services transitions, onboarding and PMO.
• Strong understanding of transition governance frameworks, service delivery models, project management methodologies, and operational best practices.
• Demonstrated program and PMO leadership capability across complex initiatives.
• Excellent stakeholder management, communication, and organizational skills.
• Experience driving change management and operational readiness.
• Strong communication skills, both verbal and written in English, with the ability to engage and influence stakeholders at all levels.
• Ability to work collaboratively in a fast-paced environment, drive operational efficiency, while working across borders and functional competencies.
• Knowledge of SAP Finance modules (FI/CO) and experience working with Signavio process maps a big plus

What we look for

We’re interested in flexible professionals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. Professionals who combine structured execution with senior stakeholder confidence, able to bring order, transparency, and momentum to complex transitions while maintaining strong client experience. If you’re a fast learner, with strong influencing skills and a genuine passion for Finance and where Finance is heading, this role is for you.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical coverage. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and consulting services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.