The Supply Chain Manager plays a strategic and tactical role in ensuring the seamless and cost-effective flow of materials, components, and finished goods across the supply chain. This role will be responsible for managing:

• In-house production of dental care products
• External co-packers and contract manufacturers
• Global procurement of ingredients and packaging components
• Turnkey manufacturing relationships and logistics

You will lead supply chain activities that directly impact production planning, service levels, cost optimization, and inventory management. You will serve as a key liaison between internal teams (Operations, Quality, Regulatory, R&D) and external partners, and report directly to the Senior Vice President of Operations.

Key Responsibilities:✅ Procurement & Global Sourcing

• Develop and manage procurement strategies for critical raw materials (e.g., sorbitol, fluoride, surfactants), flavors, active ingredients, essential oils, and excipients used in dental products.
• Source global suppliers for primary and secondary packaging (e.g., plastic/aluminum tubes, bottles, pumps, cartons, laminates, shrink sleeves, and caps).
• Build and maintain a robust supplier base in the U.S., Asia, and Europe for both ingredients and packaging materials.
• Evaluate and onboard turnkey manufacturers for full-service production of branded or private label products.
• Negotiate pricing, contracts, minimum order quantities (MOQs), and lead times with suppliers to ensure favorable terms and risk mitigation.
• Conduct regular supplier audits and performance reviews to ensure quality, compliance, and delivery reliability.

✅ Production & Co-Packer Management

• Coordinate with in-house production teams to align material availability with manufacturing schedules.
• Act as the main point of contact for co-packers, overseeing production timelines, order processing, inventory coordination, and delivery schedules.
• Supply materials/components to co-packers when required under hybrid supply models.
• Monitor co-packer performance on KPIs such as On-Time In-Full (OTIF), yield, quality deviations, and responsiveness.
• Ensure alignment of production planning with forecasted demand, product launches, and promotional campaigns.

✅ Turnkey Product Management

• Identify, qualify, and manage external suppliers for turnkey items, including mouthwash, toothpaste, teeth whitening kits, flossers, and more.
• Ensure all turnkey vendors meet regulatory, quality, and brand standards.
• Track timelines for product development, sample approvals, label compliance, and production readiness for turnkey items.
• Coordinate importation of turnkey products, manage shipping schedules, and maintain order accuracy.

✅ Inventory & Demand Planning

• Work closely with Demand Planning, Sales, and Marketing to forecast product needs and plan procurement and production accordingly.
• Maintain optimal inventory levels across raw materials, components, and finished goods to support business continuity.
• Implement safety stock policies and demand planning tools to reduce stockouts or overages.
• Ensure regular reconciliation and root cause analysis of inventory variances.

✅ Logistics & International Supply Chain

• Manage international logistics including ocean freight, air freight, customs clearance, and warehousing for both raw materials and finished goods.
• Collaborate with 3PLs, freight forwarders, and customs brokers to ensure on-time deliveries and cost-effective solutions.
• Monitor shipping costs, lead times, duties, and tariffs, and optimize freight consolidation opportunities.
• Track and resolve shipping discrepancies, damage claims, and supplier delivery issues.

✅ Systems, Compliance & Documentation

• Maintain accurate data and planning parameters in ERP/MRP systems (e.g., SAP, NetSuite, Oracle).
• Ensure compliance with all internal quality standards and external regulations (GMP, FDA, ISO, etc.).
• Maintain thorough documentation for procurement contracts, supply agreements, and supplier certifications (COAs, MSDS, etc.).
• Support quality and regulatory audits by providing necessary supply chain documentation and traceability.

Qualifications:Education:

• Bachelor’s degree in Supply Chain Management, Business Administration, Industrial Engineering, or related field.
• Master’s degree or MBA is a plus.
• APICS CPIM, CSCP, or similar certification strongly preferred.

Experience:

• 7–10 years of progressive supply chain experience in CPG, oral care, personal care, or pharmaceutical industries.
• Proven track record managing both in-house and external manufacturing (co-packers, turnkey vendors).
• Strong knowledge of global sourcing, especially for ingredients and packaging materials.
• Hands-on experience with import/export, international logistics, and customs documentation.
• Familiarity with dental care product formulations and regulatory environments (e.g., FDA OTC monograph, ISO 22716) preferred.

Skills & Competencies:

• Strong project management and organizational skills.
• Excellent negotiation and vendor relationship management skills.
• Analytical and data-driven decision-making abilities.
• Effective cross-functional communicator and team collaborator.
• Proficient in Excel, ERP systems, and supply chain planning tools.

Key Performance Metrics (KPIs):

• On-Time In-Full (OTIF) delivery performance
• Inventory turnover and days of supply
• Supplier on-time delivery rate
• Procurement cost savings and value engineering initiatives
• Co-packer and turnkey vendor compliance scorecard
• Forecast accuracy and inventory variance reduction

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person