Position Summary

The Evening Receptionist/Housekeeper provides reception and housekeeping services for the Mt. Pleasant Center, including limited clerical services, and actively promotes a positive image for the college district.

Job Responsibilities

• Learn, apply, and role-model SCC policies and procedures related to job responsibilities.
• Assist the Director of AEL in creating documents and procedures to manage AEL data collection from instructors.
• Data entry and maintain records related to enrolling and exiting AEL students in appropriate classes, test scores, grades, and credentials earned.
• Function as the back-up for the AEL/HSED Records Specialist, as needed, including, but not limited to: prepare reports, employment contracts, and other documents; and prepare purchase orders and supply requisitions.
• Assist the Director of AEL in writing grants for AEL funding.
• Assist the Director of AEL and HSED Chief Examiner in planning, preparing, and organizing HSED graduation ceremonies.
• Perform responsibilities with a high level of personal and professional integrity.
• Project a knowledgeable and positive image when greeting visitors and responding to inquiries.
• Stay informed about scheduled activities to direct inquiries to appropriate program supervisor.
• Properly route inquiries.
• Serve as lost and found center.
• Provide clerical services to Mt. Pleasant Center staff and adjunct instructors, as needed.
• Administer and proctor tests, including exams for credit classes and standardized assessments that require certification and/or state approval, including but not limited to, SCC placement exams, state-approved assessments for AEL enrollment and high school equivalency diploma (HSED), and Certified Nurse Assistant.
• Assist the Centers Supervisor with planning and scheduling activities in the Center and related outreach efforts.
• Know or be able to learn and use SCC databases.
• Serve as contact person regarding vending machine services.
• Handle and receipt payments as needed.
• Maintain a shared calendar for appointments and reserved rooms. Update room schedules and necessary files for evening classes as needed.
• Coordinate with Facilities Department to replenish supplies and conduct building maintenance.
• Facility maintenance and housekeeping duties as follows:
  • Sweep, mop (wet or dust), scrub, and vacuum floors using cleaning solutions, tools, and equipment.
  • Empty pencil sharpeners, clean/dust furniture, white boards, mantels, etc.
  • Dispose of refuse, clean refuse containers and reline with plastic liners.
  • Clean bathrooms and replace disposables, such as paper towels, soap, and toilet paper.
  • Complete reports on maintenance problems that may might need attention.
  • Clean up trash from walkways and grounds and assist in keeping walkways and steps in safe and usable condition during winter weather.
• Follow safety procedures and have regard for the safety of others.
• Help secure or open buildings.
• Other duties as assigned.

Qualifications and Experience

• Education: Associate’s Degree preferred. High school diploma or equivalent required.
• Experience:
  • Compatible work experience required.
  • Experience in office administration, proctoring tests, preparing reports, and working with confidential information, preferred.
• Knowledge of proper office conduct and procedures, telephone procedures, English grammar and punctuation, Microsoft Office, general cleaning and housekeeping procedures, and follow work/safety regulations.
• Excellent interpersonal and communication skills, including telephone etiquette appropriate for a professional workplace.
• Knowledge of computer software applications with specific competency in Microsoft Office suite of programs; ability to learn and develop competency in SCC’s administrative software (Ellucian) and AEL’s record-keeping system (TopsPro Enterprise).
• Skill in keyboarding, routine filing procedures, verbal and written communications, and general housekeeping procedures.
• Ability to:
  • Work effectively, cooperatively, and cordially with people of diverse background and needs.
  • Maintain a professional, courteous, and positive demeanor while dealing with varied situations.
  • Learn policies and procedures.
  • Follow directions and complete tasks in a timely manner despite frequent interruptions.
  • Operate office equipment, including telephone, computer, photocopier, and Fax machine.
  • Maintain confidentiality.
  • Relate well to students, colleagues, and general public.
  • Handle financial transactions, as needed.
  • Work without close supervision.
  • Maintain accurate records.
  • Twist, stoop/bend, squat, kneel, crawl, climb ladders/stairs, lift/carry and push/pull, as needed.
  • Operate housekeeping equipment, use cleaning/disinfecting agents, identify tasks that need to be done, and exercise initiative.

Supplemental Information

• Physical Requirements
  • Must be able to occasionally lift 25 lbs.
  • Mobility and ability to performed assigned duties.
  • Ability to twist, stoop/bend, squat, kneel, crawl, climb ladders/stairs, lift/carry and push/pull, as needed to fulfill job responsibilities.