Join Our Dynamic Team as an Administrative Assistant!
Are you an outgoing, detail-oriented, and efficient professional looking to make a real impact? Ready to be part of a vibrant team where your skills and expertise are valued and celebrated?
About Us:
We are a leading faith-based counseling practice dedicated to transforming lives through compassionate care. We offer comprehensive psychotherapy for adults, adolescents, couples, children, and families. Our team is committed to providing the highest quality mental health services in a supportive environment.
Our Vision:
Hope Counseling Pittsburgh helps people thrive as they move forward in their lives, achieve personal goals, and restore relationships.
Our Core Values
Authenticity
Faith-based
Exceeding the expectations of our clients
What We Offer:
- Competitive Compensation
- Supportive Environment
- Beautiful Office
- Morning (8:30am -2:30pm) and Evening Hours (2:30pm - 8:00pm)
- Hours available in Cranberry Township and Wexford (Monday - Thursday)
- Number of Hours is Flexible: ranging from 12 hours and more
- Conveniently located: 11883 Perry Highway, Suite D, Wexford, PA 15090
- Conveniently located: 20273 Route 19, Suite 2, Cranberry Township, PA 16066
What You’ll Do:
- Front Desk Support: Provide exceptional support to our Counseling team, assisting with client bookings, payments, and managing new client intake calls and data entry.
- Client Interaction: Welcome clients to the office, answer client calls and emails, and process payments with professionalism and compassion.
- Quality Assurance: Ensure all administrative tasks are completed accurately, including follow-ups on payments, securing payment information, and uploading secure documents. Manage booking software, including schedules and treatments offered.
- Office Maintenance: Keep the office clean and organized, manage office supplies, and maintain clinical files.
- Communication: Provide communication with other team members to support efficiency and cohesiveness between the two locations utilizing business systems in place.
To Succeed in This Role:
- You will excel if you possess excellent communication skills and the ability to lead and promote the vision of the clinic.
- You must be extremely organized with the ability to multi-task.
- You have strong phone skills with a passion for helping others, as you will be the primary point of contact for our clients.
- You will be a team player and utilize systems to streamline office management.
Qualifications:
- 2-3 years of experience in Client Care and Customer Service, preferably in a medical/chiropractic/dental/counseling office at the front desk.
- Psychology undergraduate students and graduate students are welcome!
Skills & Attributes of Our Ideal Candidate:
- Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure.
- Strong in person, phone and email communication skills with the ability to communicate professionally and compassionately.
- Confidence in sharing ideas and constructive feedback to help us grow.
- Ability to juggle office projects and meet deadlines.
- Tech-savvy, with experience using Google Drive Suite, Gmail, and Mac.
- Knowledge of Simple Practice practice management system is an asset.
- An appetite for innovation and simplicity with a strong process orientation.
- Ability to work autonomously and collaboratively with a talented team.
Application Process: Please indicate your interest in this position on Indeed and submit your resume and cover letter to cathy@hopecounselingpittsburgh.com and operations@hopecounselingpittsburgh.com.
For more info on our practice, check out our website: hopecounselingpittsburgh.com
Pay: $20.00 - $22.00 per hour
Work Location: In person