Overview

Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate patient appointments, handle medical records, and ensure seamless communication between patients and healthcare providers. Your enthusiasm and attention to detail will contribute to delivering exceptional patient service while maintaining strict adherence to clinical confidentiality policies and health information management standards. This paid position offers a rewarding opportunity to support quality care in a fast-paced medical environment.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression and efficient check-in process
• Schedule appointments using electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Verify insurance coverage, perform insurance verification, and manage billing processes including medical collection efforts
• Handle multi-line phone systems with professional phone etiquette, directing calls accurately and promptly
• Maintain accurate medical records by managing electronic health records (EHR) systems and ensuring proper documentation review
• Assist with medical administrative support tasks such as filing, data entry, and managing patient information securely in compliance with HIPAA regulations
• Support clinical staff by preparing care plans, reviewing documentation, and facilitating communication between patients and providers

Experience

• Prior clinic or medical office experience is highly preferred, especially in busy healthcare settings such as dental clinics or hospitals
• Proficiency in EMR/EHR systems including Epic, Meditech, Athenahealth, Dentrix or Eaglesoft is essential for efficient workflow management
• Strong knowledge of medical terminology, CPT coding, ICD-9/ICD-10 coding, and medical billing processes
• Experience with insurance verification procedures and familiarity with Medicare policies is advantageous
• Bilingual abilities are a plus to effectively serve diverse patient populations
• Demonstrated clerical experience with office management tasks such as filing, typing (including 10 key), and using Microsoft Office applications
• Excellent customer service skills combined with professional phone communication and office management expertise
• Ability to handle sensitive information discreetly while adhering to clinical confidentiality policies

Join us in making a difference by providing outstanding administrative support that enhances patient experiences. Your proactive attitude and comprehensive skill set will help ensure our healthcare facility runs smoothly while delivering compassionate care. This is an exciting opportunity for motivated individuals eager to grow within a supportive medical environment!

Pay: $24.29 - $29.25 per hour

Work Location: Remote