Pittsburgh, PA, USA

Job Type

Part Time

Workspace

Hybrid

About the Role

PSAN is seeking a part-time WarmLine phone responder.

The WarmLine is a peer operated and directed consumer support service. Candidates must have personal experience with a mental illness and as a consumer of mental health services. Candidates must also
demonstrate strong recovery skills and practices.

Telephone training and instruction in data entry will be given prior to assisting callers.

Primary duties include answering calls from individuals with mental illness to assist in providing friendly, non-judgmental support, encouraging recovery-based activities, and directing callers to other resources, as necessary.

Each call is entered into a data base once the call is completed. This is a flexible, part-time position, approximately 15-20 hours per week or less, including evening and weekend shifts.

Rate of pay is $11/hour

Requirements
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High School diploma or GED required

Current or former mental health consumer

Excellent listening skills

Two years paid or volunteer experience in human services field

Basic computer skills helpful

To Apply

Submit cover letter and resume to: melizabeth@peer-support.org