Administrative Assistant
JSL, Inc. – Greensboro, NC
Full-Time | On-site

About the Role:

JSL, Inc. is seeking a detail-oriented and motivated Administrative Assistant to support both our office and warehouse operations. This position serves as a key link between customers, production, inventory, sales, and internal teams, helping keep our daily operations organized and running efficiently.

This position supports multiple departments and requires someone who enjoys a fast-paced environment where priorities may shift throughout the day. Every day is different, and the ideal candidate thrives on staying organized, communicating effectively, solving problems, and helping the team succeed.

Whether you have previous administrative experience or are looking to begin a career in an office environment, we are willing to train the right individual who demonstrates professionalism, a strong work ethic, and a willingness to learn.

We are looking for someone who is seeking a long-term opportunity to grow with our team and make a meaningful contribution to our daily operations.

Key Responsibilities:

• Answer incoming calls and direct them as appropriate
• Procure and send product samples and other packages
• Create work tickets/POPs in advance of production needs
• Monitor the production calendar and coordinate schedules with Repack teams
• Allocate jobs and determine optimal pallet layouts for production/shipping
• Print and distribute appropriate product labeling
• Generate pick lists for staging repack work
• Organize production jobs to ensure clarity and efficiency
• Notify inventory personnel of any shortages or outages
• Coordinate internal employee and retail sales
• File paperwork accurately and promptly
• Maintain inventory of office supplies
• Assist the Customer Service Representative & Inventory Control staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required. For example: enter sales orders as needed, ensure that all pricing for customers is accurate and entered correctly onto orders, verify product availability for orders, diligently work to resolve customer issues

The Ideal Candidate Will:

• Have a positive attitude and a willingness to learn.
• Enjoy working in a fast-paced environment where priorities can change throughout the day.
• Be highly organized with exceptional attention to detail.
• Communicate professionally with customers, vendors, and coworkers.
• Be comfortable balancing multiple tasks while meeting deadlines.
• Take initiative and work independently with minimal supervision.
• Be dependable, adaptable, and committed to supporting the success of the entire team.
• Be comfortable learning new software and office procedures.
• Take pride in accuracy, organization, and delivering excellent customer service.

Required Qualifications:

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent organizational and time management skills.
• Strong attention to detail and problem-solving abilities.
• Basic computer skills, including Microsoft Outlook, Word, and Excel.
• Ability to work independently and as part of a team.
• Willingness to learn new systems, processes, and responsibilities.

Preferred Qualifications:

• Previous administrative, customer service, office support, or other customer-facing experience.
• Associate degree in Office Administration or a related field.

Administrative experience is preferred but not required. We are willing to train the right candidate who demonstrates professionalism, reliability, initiative, and a strong desire to learn.

Why Join JSL?

At JSL, Inc., we believe great employees come from a variety of backgrounds. We value individuals who are dependable, adaptable, eager to learn, and take pride in helping the entire team succeed.

If you're looking for an opportunity to build your skills, grow professionally, and become an important part of a collaborative team, we'd love to hear from you.

Learn more about JSL, Inc. by visiting https://www.jslpartners.com/

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• Are you comfortable working in a fast-paced environment where priorities may change throughout the day?
• Do you have experience providing customer service (in any industry)?
• Are you proficient with Microsoft Outlook, Word, and Excel?
• Are you willing to learn new software and business processes?
• This is a full-time, on-site position in Greensboro, NC. Are you able to work this schedule?

Education:

• High school or equivalent (Required)

Ability to Commute:

• Greensboro, NC 27401 (Required)

Work Location: In person