Answer all incoming phone calls within three rings and return messages in a timely manner. The Customer Care Associate is the welcoming face of our swim school,……
Manage the front desk to greet and check-in clients and prospects when they enter the studio. Excellent sales and customer service skills required.…
Make daily 30 - 50 phone calls for selling memberships to potential customers and receive incoming phone calls from potential customers or existing customers……
They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in……
Master the Desk: Run the daily show—from checking in members and answering sales calls to keeping client accounts up to date and handling cash.…
Answering phone calls and questions regarding primary role of practice. Greeting members and guests upon arrival. Able to lift up to 50 pounds.…
Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and……
Handle incoming calls, answer questions about gym services and policies, and route inquiries as needed. Prior experience in customer service, hospitality, or……
Ensures that front desk systems are followed such as proper Member Check-In, telephone Inquiry, Guest Registration, Cash Handling, Replacement of Member ID Card……
Answer incoming calls within 3 rings using correct greeting and telephone etiquette. Anticipate guests’ needs, respond promptly and acknowledge all guests……
Handle inbound and outbound calls with proper phone etiquette. Previous experience in *sales, retail, hospitality, or spa front desk roles* preferred.…
Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license. Problem solver – use logic and support resources to……
Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license. Problem solver – use logic and support resources to……
Elements Massage Chesterfield is a wellness studio looking for an engaging, fearless, outgoing personality to lead front desk customer service for current……
Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs. (up to $300+ per month).…
Be the welcoming face of hospitality—on the phone and in-studio. Ensure client paperwork, check-ins, and payments are handled quickly and accurately.…
Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license. Problem solver – use logic and support resources to……
Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license. Problem solver – use logic and support resources to……
This up-beat, friendly person will be the face of the spa to include greeting guests, scheduling spa service appointments, keeping operations running smoothly &……
Educate guests confidently and effectively about services and products. Develop and maintain positive relationships with members of the team and guests.…
Assumes responsibility for developing selling skills. Execute sales and hospitality process of first time rider experience, follow up, and close.…
Promote specials to current and future guests. Effectively and professionally enroll guests using TITLE Boxing Club sales techniques and protocol.…
Promote specials to current and future guests. Effectively and professionally enroll guests using TITLE Boxing Club sales techniques and protocol.…
Manage the front desk to greet and check-in clients and prospects when they enter the studio. Book quality appointments to achieve monthly sales quota and……
Use AI to find out how well the skills on your resume fit this job description.
Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operations. This role is ideal for someone who thrives in a high-energy, child-focused environment, values teamwork, and enjoys building positive relationships with customers. If you are excited about giving back to the community and making a lasting impact on children's lives, then SafeSplash is the place for you!
Benefits
Paid Training
Daily Pay available
SafeSplash® Brands Curriculum Certification
Flexible Hours
Free Swim Lessons for immediate family of employees
Career Growth
Health Benefits (30+ hours per week)
Paid time off (30+ hours per week)
Wealth Benefits (30+ hours per week)
Responsibilities:
Operations
Perform administrative duties including Terms & Conditions processing, aged accounts follow-up, and attendance tracking (via iClassPro or equivalent system).
Answer all incoming phone calls within three rings and return messages in a timely manner.
Maintain accurate and timely student attendance records, ensuring smooth class operations.
Assist with facility cleanliness: lobby, observation area, restrooms, and front desk.
Support daily opening and closing procedures to ensure readiness for customers.
Sales
Support lead conversion efforts through tours, trial lessons, and enrollment follow-ups.
Execute retention activities including re-enrollment calls, check-ins with dropped students, and parent outreach.
Manage in-school customer requests, including schedule changes, account updates, and billing questions.
Customer
Provide a warm and professional welcome to all customers, greeting them by name with high energy.
Handle greetings and goodbyes to ensure every family feels appreciated.
Conduct school tours, explaining programs and emphasizing the value of lessons.
Respond to customer inquiries (in person, by phone, and email) with accuracy, enthusiasm, and empathy.
Address and de-escalate customer issues promptly, finding solutions that strengthen relationships.
Proactively engage with parents about their child’s progress and upcoming opportunities.
Employee
Collaborate with instructors and managers to ensure smooth operations.
Support a safety-focused culture by adhering to all brand and facility standards.
Participate in staff meetings and training sessions to continually improve service.
Job Type
Weekdays, Weeknights and Weekends required
10+ hours a week (seasonality can impact this)
Work Location: On-site
Reports to School Leadership
Requirements
High school diploma or equivalent preferred
Strong written and verbal communication skills
Ability to multi-task in a fast-paced environment while being agile and taking initiative
Comfortable working in and around water, with children and parents.
Must be able to lift 30 lbs. and be on your feet for long periods
CPR, First Aid, and AED certifications are required within 30 days of hire (training available)
The minimum salary is $15.00 and the max salary is $16.00.
$15.00 – $16.00/hr (Employer provided)
$15.50
/hr Median
Stuart, FL
If an employer includes a salary or salary range on their job, we display it as "Employer Provided". If a job has no salary data, Glassdoor displays a "Glassdoor Estimate" if available. To learn more about "Glassdoor Estimates," see our FAQ page.
Working here doesn’t have to be a secret
Sign in to browse authentic reviews, anonymous ratings and salary data before you apply.